What are the responsibilities and job description for the Customer Service Representative (Inside Sales) position at City Staffing?
This a fully onsite role in Chicago, IL.
Start Date: ASAP
Schedule: Monday - Friday | 8:00am - 5:00pm (flexible)
Location: onsite in River West, Chicago
Duration: Direct Hire
Compensation: $50,000 - $55,000 salary, plus comprehensive benefits
Our client, a Chicago-based manufacturer, seeks a Customer Service Representative to join their team! This role will support all facets of customer interaction (inside sales) and work closely with the sales and manufacturing teams.
RESPONSIBILITIES:
- Field all incoming calls and emails.
- Answer questions and provide technical support.
- Generate price quotes and job bids when needed.
- Process incoming customer orders.
- Work closely with the shop floor to meet delivery requirements.
- Resolve any installation or after-sales issues.
CANDIDATE PROFILE:
- Bachelor’s degree in a business or technical field.
- Experience in a technical sales environment.
- Proficient in MS Office.
- Strong verbal and written communication skills.
- Proven track record of success in school and work environments.
- Ability to prioritize multiple tasks and put the customer first.
City Staffing is committed to diversity, equity, and inclusion (DEI) in all aspects of our business. As a women-owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for all individuals regardless of age, race, creed, color, national origin, sex, ability, marital status, gender identity and/or expression, or sexual orientation.
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Salary : $50,000 - $55,000
