What are the responsibilities and job description for the Service Coordinator position at CityLink Center?
Empower. Connect. Transform Lives.
Are you driven by a passion for making a real, lasting impact? As a Service Coordinator at CityLink Center, you’ll be at the heart of a mission-driven organization dedicated to empowering individuals on their journey to holistic advancement. This role is more than just a job, it’s an opportunity to change lives every day.
We’re looking for a relational, mission-driven professional to act as a bridge, fostering strong relationships between clients, partner organizations, and volunteers to ensure a seamless and impactful journey for every individual. You’ll provide compassionate support, continuity of care, and creative problem-solving to inspire and empower those we serve.
About CityLink
At CityLink, we’re on a mission to show God’s love to those in need by providing a transformative, integrated path to holistic life change. Rooted in our vision of Working Together to Transform Lives and Our Community, we unite compassionate individuals, organizations, and employers to create meaningful impact.
What You’ll Do
- Be the first point of hope and support for clients striving for growth.
- Collaborate with a dynamic and passionate team in a highly innovative environment.
- Experience the reward of watching lives transform through your work.
- Welcome and orient clients, giving them a clear path to the Center’s programs and services.
- Conduct personalized intake and assessments to identify strengths, needs, and goals.
- Create tailored work plans to guide clients on their journey toward holistic success.
- Coordinate with CityLink’s network of partners and volunteers to connect clients to resources.
- Manage client records, service plans, and referrals with the utmost respect for confidentiality.
- Continuously advocate for and support clients with compassion and purpose.
What you Bring
You’re not just looking for a job, you’re looking for a mission. You bring:
Heart
- Passion for serving others and committed to personal and professional growth.
- Skills for managing multiple priorities and creating structured pathways for success.
- Ability to guide clients through challenges with a blend of care and practicality.
- Collaboration - thriving in a team environment and works well with diverse individuals and groups.
Skills
- Knowledge of case management best practices and outcome measurement.
- Strong computer skills (Microsoft and web applications).
- Exceptional communication, problem-solving, and organizational abilities.
- The ability to manage diverse tasks and adapt to a dynamic environment.
- A talent for building relationships and inspiring collaboration among clients, partners, and volunteers.
- A commitment to excellence and continuous improvement in everything you do.
Education & Experience
- A degree in Social Work or a related field with relevant experience.
- Experience mobilizing and managing volunteers.
Why Join Us?
We’re not just offering a position; we’re inviting you into a community driven by purpose and powered by love. Here’s what we provide:
Competitive Salary: $42,000 - $52,000 based on experience
Amazing Benefits:
- $0 monthly healthcare costs with dental and vision coverage.
- Annual learning stipend - because growth is non-negotiable.
- Gym reimbursement to keep your body as strong as your purpose.
- PTO, sabbaticals, and generous holidays to recharge and refocus.
- 5% retirement contribution because your future matters, too.
Your Impact Starts Here
This full-time role requires passion, dedication, and flexibility, with hours typically running Monday through Friday, plus occasional Saturdays for special events or meetings. You’ll have the unique privilege of witnessing lives transformed, one family at a time, while being part of a vibrant and supportive team.
Join Us and Transform Lives
If you’re ready to step into this life-changing role and become the advocate families in crisis desperately need, we’d love to hear from you. Together, let’s be the light in someone’s darkest hour.
Job Type: Full-time
Pay: $42,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $42,000 - $52,000
