What are the responsibilities and job description for the Human Resources Manager (HR) position at CityLink?
Job Summary:
The Human Resource Manager will oversee the daily functions of the Human Resource (HR) Department, including but not limited to, recruitment, onboarding, benefits administration, policy implementation, supporting organizational culture, and enforcing company policies and practices.
Duties/Responsibilities:
- Spearhead talent acquisition initiatives by cultivating strategic relationships with local colleges, high schools, and businesses, and representing the District at job fairs and hiring events to attract top talent.
- Full-cycle recruitment: including candidate selection, coordinating and conducting interviews, facilitating hiring processes, and collaborating with managers to identify necessary knowledge, skills, abilities, and competencies.
- Manage the onboarding process and conduct new hire orientation, ensuring a seamless and positive Onboarding Experience that fosters engagement and sets employees up for long-term success.
- Oversee the accurate entry and management of employee data in HR systems such as Employee Navigator, Avail, and benefit platforms, including creating employee profiles and administering benefit enrollments
- Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits and leave; disciplinary matters; disputes and investigations; performance and talent management; recognition and morale; occupational health and safety; and training and development.
- Provide managerial oversight for the HR Generalist and HR Coordinator, serving as a backup to their duties when necessary.
- Assist employees with employment-related inquiries, referring complex and/or sensitive matters to the Human Resources Director.
- Design and deliver quarterly or as-needed leadership development training for hourly union leadership roles, focusing on human resources compliance, employment law, and best practices to enhance leadership effectiveness.
- Lead the coordination and execution of employee engagement initiatives in collaboration with the HR team, fostering a cohesive and motivated workforce.
- Create and maintain reports and/or spreadsheets.
- Administrative tasks such as filing, scanning, scheduling, attending meetings, etc.
- Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices.
- Perform all other reasonable duties as assigned.
Required Skills/Abilities:
- Strong verbal and written communication abilities.
- Exceptional interpersonal skills and the ability to resolve conflicts effectively.
- Outstanding organizational skills with keen attention to detail.
- Excellent time management capabilities.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act ethically, with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
- Ability to work independently and as part of a team with little direction.
Education and Experience:
- Bachelor's degree in human resources, Business Administration, Psychology, Human Services, or another related field, strongly preferred.
- An accredited HR certificate is strongly preferred: SHRM-SCP, SHRM-CP, PHR, or SPHR.
- At least five years of human resource experience are required.
- Previous transit experience a plus.
- Equivalent education and/or experience may be accepted in lieu of degree.
Working Conditions/Physical Requirements:
- Working conditions are generally indoors, in a temperature-controlled office environment, working closely with others and alone.
- Possible exposure to dirt, dust, moderate noise, electrical/chemical/mechanical hazards, communicable diseases, angry/difficult people, and construction sites.
- Essential and other important responsibilities and duties may require maintaining physical condition necessary for walking, standing, or sitting for prolonged periods of time; kneeling, squatting, bending, twisting, and crouching during assigned activities, pushing and/or pulling, climbing stairs, lifting, and carrying materials.
- Must be able to lift up to 20 pounds at times.
- Must be able to access and navigate each department at the organization's facilities.
Travel:
- Some out-of-state travel is required.
- Must have a valid driver's license.
General Work Schedule:
- Monday through Friday 8:00am to 5:00pm.
- Some overtime may be required and may need to work a weekend here and there for special events or as needed.
The above job description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the business needs of the department. At CityLink, we are committed to fostering a diverse and inclusive environment for both our employees and the communities we serve. We encourage applicants from all backgrounds to apply
As part of our normal procedure for processing applications, inquiries may be made concerning information on an applicant's work, driving, criminal, and educational history. A pre-employed drug screen, background check, and professional/personal reference checks are required for all applicants. A physical examination, including range of motion, lift test, whisper test, eye test, MVR review, and credit check may be required depending on position. These tests must be successfully completed prior to starting employment.
We are an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. The Employer reserves the right to offer the selected candidate or applicant an hourly rate or salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant's qualifications, experience, education, skill, training, certifications, or seniority.
Salary : $70,000 - $82,000