What are the responsibilities and job description for the Front Desk Receptionist position at CL Construction, LLC?
As a Receptionist at CL Construction, you will serve as the first point of contact for our company, providing exceptional customer service and ensuring smooth communication internally and externally. In addition to traditional receptionist duties, you will also support our HR team with essential administrative and onboarding tasks, making you a key contributor to both daily operations and employee engagement.
RESPONSIBILITIES
Reception Duties
- Answer and direct incoming calls promptly and professionally to the appropriate person or department.
- Greet and welcome customers, vendors, and walk-in visitors, ensuring a positive and professional experience.
- Maintain a clean, organized, and professional reception area.
- Handle incoming and outgoing mail, packages, and deliveries.
- Provide general administrative assistance and support as assigned.
HR Support Duties
- Assist with new hire checklists, onboarding, and orientation processes, ensuring a seamless experience for new employees.
- Add employees to our safety training platform.
- Maintain and update labor force database and employee profiles.
- Assist with timecard and payroll issues under the guidance of the HR Director.
- Field employee questions, complaints, and concerns, escalating as necessary.
- Update and maintain the driver’s license spreadsheet for compliance and tracking purposes.
- Provide administrative support to the HR Director, including managing employee files and performing ad hoc tasks.
- Process time-off requests, ensuring proper communication with managers, HR, and payroll.
- Create and manage PPE/Vending Cards and handle employee SEI card additions and terminations in the system.
- Fill out employee deduction forms for PPE, tools, and other expenses.
- Track safety video attendance and ensure compliance with training requirements.
- Assist with census reporting and other data needs as required.
REQUIREMENTS
- Prior experience in a receptionist or administrative role preferred; HR experience is a plus.
- Excellent communication and interpersonal skills, with the ability to handle sensitive information confidentially.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office systems.
- Strong organizational skills with attention to detail and the ability to multitask effectively.
- Professional demeanor, a positive attitude, and a strong work ethic.
- High school diploma or equivalent; additional HR or administrative training is advantageous.
- Bilingual in English/Spanish (Required)
