What are the responsibilities and job description for the Front Desk Receptionist position at Quality Inn & Suites Lincoln?
Full Job Description
Duties include but are not limited to:
- Greet and interact with guests in a warm, friendly and professional manner
- Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
- Perform laundry duties
- Answering inquiries pertaining to hotel facility and surrounding area.
- Perform other duties and responsibilities deemed necessary by management
- Use computer system to make reservation, check-in and check-out hotel guests, and process payments
- Perform tasks such as answering phones, maintain a cash drawer, setting up and maintaining breakfast area
- Problem solver
Qualifications/Experience/Skills
- Previous front desk experience (preferred)
- Customer service experience (preferred)
- Weekend availability required
- Valid driver’s license and reliable transportation required
- Must be able to read, write and speak English
Job Types: Full-time, Part-time
Pay: $13.00-$14.00 per hour
Schedule:
- 8 Hours Shift
- Holidays
- Monday to Friday
- Night Shift
- Weekends
Covid-19 considerations:
To keep our staff as safe as possible, we’ve installed Shield/barriers, and provide masks, gloves and hand sanitizer.
Experience:
- Front Desk : 1 Year (Preferred)
Education:
- High school or equivalent (preferred)
Shifts:
- First/Second Shifts
Work Location:
- One Location
Communication methods used:
- Phone
- In Person
Job:
- Open for applicants who do not have a college diploma
- A job for which all age groups are encouraged to apply
- Open to individuals who have gap in their resume for past 4-6 months
Job Types: Full-time, Part-time, Temporary
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Administrative Assistants & Receptionists: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $13 - $14