What are the responsibilities and job description for the Front Desk Receptionist position at Clarion Hotel by Choice Hotels?
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage the check-in and check-out processes efficiently.
- Handle guest inquiries, requests, and complaints with professionalism.
- Maintain accurate records of guest information and reservations using phone systems.
- Conduct night audits as required to ensure financial accuracy.
- Provide information about hotel services, local attractions, and amenities.
- Assist in coordinating guest services to enhance their stay experience.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Uphold high standards of phone etiquette when answering calls or taking reservations.
- Support the hotel’s hospitality management initiatives by participating in training sessions.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.20 per hour
Expected hours: 28 – 40 per week
Ability to Commute:
- Norton Shores, MI 49444 (Required)
Ability to Relocate:
- Norton Shores, MI 49444: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15
