What are the responsibilities and job description for the Concierge position at Classic Services?
Job description
Positions we are hiring for
Monday - Friday
- 9 am to 5 pm
Responsibilities
- Greet and assist visitors with a warm and professional demeanor, ensuring excellent customer service.
- Manage incoming calls using multi-line phone systems, providing information and directing calls as necessary.
- Package management.
- Oversee calendar management, scheduling appointments, and maintaining organized filing systems.
- Perform data entry tasks accurately and efficiently, supporting office management operations.
- Utilize bilingual skills to communicate effectively with diverse clientele, enhancing customer support.
- Demonstrate strong organizational and time management skills to prioritize tasks effectively.
Job Summary
As a Front Desk Concierge, you will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. Reporting to the Office Manager, your core skills in clerical duties, phone etiquette, and organizational abilities will be essential in managing inquiries and appointments. Your premium skills in office management and experience with multi-line phone systems will enhance operational efficiency. Additionally, your relevant expertise in Microsoft Office and data entry will support the administrative functions of our organization, making you a vital part of our team.
Qualifications
- Strong customer service and clerical experience
- Proficient in Microsoft Office and Google Suite
- Excellent organizational and time management skills
- Familiarity with multi-line phone systems and phone etiquette
- Experience with data entry, filing, and calendar management
- Bilingual abilities are a plus
Schedule:
- 8 hour shift
- Morning shift
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
- concierge: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Bethesda, MD 20816 (Required)
Work Location: In person
Job Type: Full-time
Pay: $15.50 - $16.50 per hour
Expected hours: 40 per week
Schedule:
- Morning shift
- Weekends as needed
Experience:
- Front desk: 1 year (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Bethesda, MD 20816 (Required)
Ability to Relocate:
- Bethesda, MD 20816: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $17