What are the responsibilities and job description for the Accounts Receivable/Collections Specialist position at Clean Water Environmental Services – Greenwood Village, CO?
About CMS:
Welcome to CMS where precision meets passion and a fantastic workplace culture. Are you ready to bring your accounting skills to a place where they truly shine and make a difference? Join our team and be part of something extraordinary! At CMS, we’re not just leaders in stormwater management—we’re passionate about creating a workplace that thrives on dependability, compassion, and integrity. We believe in being reliable and accountable, treating everyone with respect and empathy, and always striving to do what’s right. Our goal is to achieve results by being driven and eliminating excuses, while turning challenges into opportunities and leading by example.
About the Role
Are you a problem-solver with a knack for numbers and a love for connecting with people? We’re looking for a dedicated AR Collections Specialist to join our team! In this role, you’ll help manage our accounts receivable balances by reaching out to customers, resolving billing discrepancies, and ensuring payments are received on time. You’ll play a key role in keeping our cash flow healthy and supporting great customer relationships.
What You’ll Do:
- Customer Communication:
- Reach out to customers through phone and email to follow up on overdue payments.
- Build strong relationships with customers to resolve payment issues quickly and efficiently.
- Account Management:
- Monitor customer accounts and review aging reports to stay on top of overdue invoices.
- Reporting to the AR Manager regarding credits and other adjustments to customer accounts.
- Dispute Resolution:
- Dig into billing disputes, research discrepancies, and work with internal teams to find solutions.
- Collaborate with Sales, Billing, and Customer Service teams to resolve any roadblocks to payment.
- Record Keeping & Reporting:
- Keep detailed notes of your interactions with customers and update the system with payment commitments.
- Prepare and share collections reports.
- Process Improvement:
- Spot patterns and suggest new ideas to make our collections process even better.
- Help create new policies or refine existing ones to support a smoother experience for both customers and our team.
What You’ll Need:
- Education & Experience:
- Bachelors degree in Accounting, Finance, Business or related field is preferred
- At least 4-5 years of experience in accounts receivable, collections, billing or a similar role.
- Skills:
- Great communication skills—you’re comfortable talking to people and can handle difficult conversations with a friendly, professional approach.
- Strong attention to detail and a high level of accuracy.
- Proficiency with accounting software (like Acumatica, QuickBooks, SAP) and Microsoft Office, specifically strong in Excel.
- A problem-solving mindset with the ability to stay organized, even with competing priorities.
Why You’ll Love Working Here:
- Supportive Team: You’ll work with a group of passionate, friendly professionals who love what they do.
- Growth Opportunities: We encourage learning and professional development and are always open to supporting your career goals.
- Competitive Compensation: We offer a great salary, comprehensive benefits, and plenty of perks!
Job Type: Full-time
Pay: $30.00 - $38.00 per hour
Benefits:
- Health insurance
- Dental insurance
- Vision Insurance
- 401k Matching
- Life insurance
- Paid time off
- Parental leave
- Referral program
Physical Setting:
- In-office ONLY (not a hybrid or work from home position)
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
If you’re ready to bring your skills and positive energy to our team, we’d love to hear from you!
Job Type: Full-time
Pay: $30.00 - $38.00 per hour
Expected hours: 8 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Parental leave
- Vision insurance
Experience:
- Accounts receivable: 4 years (Preferred)
- Customer service: 3 years (Preferred)
Ability to Relocate:
- Greenwood Village, CO 80111: Relocate before starting work (Required)
Work Location: In person
Salary : $30 - $38