What are the responsibilities and job description for the Surgical Scheduler-Minimally Invasive Spine Surgery (Full-time, no weekends) position at Cleveland Orthopedic and Spine Institute?
The Surgical Scheduler is responsible for scheduling surgeries for the assigned physician. Responsibilities include coordinating surgical procedures with our surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documenting for surgeries. The individual works closely with patients, physicians, and our surgery locations to provide accurate timely and responsive paperwork.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONISBILITIES:
- Coordinates and schedules surgeries, post-up appointments as designated by physicians
- Interacts with patients, physicians and other staff, providing accurate, timely responsive information
- Coordinates processes and routes all paper work as required to meet physician and facility requirements
- Ensures efficient telephone communication
- Documents work processes as required
- Follows all written protocols and procedures
- Demonstrates courtesy and helpfulness toward patients and their family members
- Must be able to recognize and respond appropriate to urgent/emergent situations per protocols
- Establishes and maintains effective working relationships with physician, staff and management
- Books surgeries based on physician volume maintains appropriate standard turn-around time
- Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals
- Follow established REI and surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality and HIPPA guidelines
- QUALIFICATIONS AND SKILLS:
- High school diploma or GED required
- 1 years surgery scheduling or related experience preferred, but willing to train. Must be able to communicate effectively with physician, patients, and the public and be capable of establishing good working relationships with both internal and external customers
- Strong knowledge of clinical/medical practice operations, procedures, terminology and administrative procedures
- Must be flexible and have ability to multi task
- Ability to collaborate across departments and build effective relationships with internal and external departments
- Strong problem solving skills and sound judgement
- Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly
- Ability to be proactive and take initiative
- Exhibit high level of quality thorough attention to detail and monitoring of work
- Possession of strong organizational skills
- Excellent verbal and written communication as well as exceptional interpersonal communication skills
- Ability to work independently on assigned tasks as well as to accept direction on given assignments
- Deals with confidential information and/or issues using discretion and judgement
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Orthopedics
- Surgery
Schedule:
- Monday to Friday
Work Location: In person
Salary : $20