Guest Service Agent - Remote

Are you looking for a unique professional career with an international company? We are seeking experienced customer service/salespeople to join our team. If you love helping others and are in search of customer service role, have previous sales/service or travel industry experience and enjoy the excitement of creating the perfect vacation experience for clients, then this opportunity is for you.

You are required to attend an informational meeting to learn more about the compay, position and benefits.

What will I be doing?

• In this position you will serve as the point person for all travel, tours and excursions management, accommodations and transfer coordination for clients
• The role requires managing several projects at once, potentially across multiple suppliers.
• Determine customers’ needs and preferences, such as schedules and costs
• Plan and arrange tour packages, excursions, and day trips
• Find fare and schedule information
• Book all necessary flights, rental vehicles, hotels and special events, such as tours and excursions for clients.
• Provide reservation information and travel confirmations via email to appropriate individuals/parties.
• Create travel groupings to/from the airport/hotel for large groups and communicate these plans to the necessary individuals/parties.
• Make alternative booking arrangements if changes arise before or during the trip.

What skills are we looking for?

• Ability to organize and manage files, tasks, schedules, and information
• Excellent attention to detail
• Ability to concentrate on multiple problems/tasks at once
• Excellent time management and prioritization skills
• Ability to think critically, work independently, and meet deadlines.
• Ability to function under pressure with efficiency and grace
• Aptitude for problem-solving
• Strong verbal and written communication skills
• Excellent computer skills in all MS Office programs
• General working knowledge of virtual platforms that include Discord and Zoom

Benefits:

• Training will be provided
• Flexible schedules
• Health Insurance Available

Clever Anytime is an Equal Opportunity Employer