Operations and Experience Coordinator

Client Giant is the leader in delivering thoughtful, high-impact gifts and experiences that elevate client and employee relationships. We help companies create unforgettable moments through curated products, custom experiences, and seamless execution. We’re looking for a highly organized and creative Operations and Experience Coordinator to join our team. This role is perfect for someone with a keen eye for quality, a knack for relationship building, and the operational expertise to bring big ideas to life.

Responsibilities

• Curate High-Impact Gifting Options:
• Research and source unique, high-quality gifts, digital experiences, and custom solutions tailored to high-net-worth individuals and corporate clients.
• Stay ahead of trends in luxury goods, experiences, and  gifting.
• Vendor Management:
• Build and maintain strong relationships with vendors and suppliers to ensure access to exclusive and custom offerings.
• Negotiate pricing, contracts, and delivery timelines.
• Logistics and Operations:
• Manage the end-to-end procurement process, ensuring timely and accurate delivery of all gifts and experiences.
• Develop and maintain an organized inventory system for fulfillment.
• Work cross-functionally with the warehouse team and other departments to ensure smooth execution.
• Creativity and Taste:
• Contribute to the development of gifting campaigns, bringing fresh, innovative ideas that resonate with our target audience.
• Ensure all curated offerings align with Client Giant’s high standards of quality and taste.
• Process Improvement:
• Identify opportunities to streamline procurement and fulfillment processes for efficiency and scalability.
• Implement systems to track and report on key performance metrics related to gifting operations.

Qualifications

• 3 years of experience in procurement, gifting space, luxury retail, event planning, or a related field.
• Proven ability to source and curate high-end products or experiences.
• Strong vendor negotiation and relationship management skills.
• Exceptional attention to detail and organizational skills.
• Creativity and an understanding of high-net-worth client expectations.
• Ability to manage multiple projects simultaneously under tight deadlines.
• Proficiency in [insert relevant tools/software, e.g., Microsoft Excel, inventory systems, etc.].

Preferred Qualifications:

• Background in luxury goods, hospitality, or experiential marketing.
• Familiarity with operational tools and systems for logistics and fulfillment.
• Experience working in a fast-paced, entrepreneurial environment.