What are the responsibilities and job description for the Operations Coordinator position at Tucker Parker Smith Group (TPS Group)?
About Us
Tucker Parker Smith Group (TPS Group) is a leading provider of electric overhead and underground corrective maintenance services. Our team works in direct partnership with top energy infrastructure companies, ensuring compliance with regulatory requirements.
The Role
We are seeking an Operations Coordinator I to support our operations. This role will focus on coordinating electric overhead and underground corrective maintenance while ensuring compliance with CPUC regulations.
Key Responsibilities
- Maintenance Coordination: Coordinate electric overhead and underground corrective maintenance in compliance with CPUC regulations.
- Work Request Processing: Process work requests in SAP and CPD to track work status, scheduling, and job progress.
- Job Prerequisites: Prepare and manage job prerequisites, including GO Forms, foreign utility requests, maps, and electronic field memos.
- Operational Tasks: Coordinate various operational tasks, including land management, permitting, vegetation management, and customer access issues.
- Reporting and Compliance: Compile SAP reports for field review, quality assurance audits, and compliance tracking.
- Audit Support: Support internal and external compliance audits and ensure work completion within regulatory timeframes.
- Support Functions: Provide backup for Trench and Timekeeping areas as needed.
- Logistics and Resource Coordination: Lead logistics and resource coordination during storm and emergency response operations using SORT, ARCOS, NMS, and GIS systems.
Qualifications
- Education: H.S. Diploma/GED required.
- Experience: 2 years of related experience, preferably in customer service and/or operations.
- Communication and Customer Service: Strong communication and customer service abilities (oral and written).
- Multitasking and Prioritization: Ability to multitask and prioritize work to meet deadlines.
- Software Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), CICS, and GFMS.
- Map Reading Skills: Basic map reading skills.
