What are the responsibilities and job description for the L2 Production Support position at ClifyX?
Excellent L2 Production Support Linux shell scripting and Oracle as skillet.
ITIL Certified Preferred.
Working knowledge of ITRS Autosys App dynamics ServiceNow UDeploy.
Should be able to work in flexible and adaptable to business needs.
Well versed with Incident life cycle management.
Problem life cycle management and PMR process.
Well versed with Change management Releases and Deployments.
Good eye to debug the root cause and provide a temporary and permanent solution.
Coordinate with L3 and development team and provide and implement solutions.
ITIL Certified Preferred.
Working knowledge of ITRS Autosys App dynamics ServiceNow UDeploy.
Should be able to work in flexible and adaptable to business needs.
Well versed with Incident life cycle management.
Problem life cycle management and PMR process.
Well versed with Change management Releases and Deployments.
Good eye to debug the root cause and provide a temporary and permanent solution.
Coordinate with L3 and development team and provide and implement solutions.
