Human Resources Scheduling & Staffing Coordinator

Description

CSO is looking for a Human Resources Scheduling & Staffing Coordinator to join our team.

The Human Resources Scheduling & Staffing Coordinator will undertake and implement various staffing solutions such as recruitment, scheduling, and staffing report preparations. They are also responsible for the orientation and placement of newly hired relief employees as part of a centralized relief pool.

As an HR Scheduling & Staffing Coordinator:

You Will:

• Plan, organize and implement sustainable staffing strategies.
• Investigate agency’s relief staffing needs and take actions to staff accordingly.
• Monitor and communicate with 24-hour programs regarding staffing coverage needs and work with managers to provide coverage from centralized relief pool.
• Guide new hires through the pre-employment and onboarding process; ensure new relief employees are appropriately oriented to the agency, conducting orientations.
• Assist with the design and planning of work shift schedules as appropriate to program requirements.
• Maintain and track availability for all relief pool staff.
• Use scheduling software to track work schedules for relief pool staff across programs and work sites.
• Coordinate and schedule prospective relief candidates for interviews; participate in the interview process as applicable.
• Coordinate and attend in-house and external job fairs including promoting the CSO brand, screening candidates, inputting their information into appropriate systems, and building a relationship in an effort to drive in qualified talent.
• Conduct a variety of sourcing techniques to expand sourcing network including, but not limited to, job board postings, partnering with and marketing to educational institutions, social media marketing, resume mining, targeted search methods as well as in-person networking in the community.
• Act as a champion for CSO’s employment brand across the organization by creating opportunities to engage current team members to learn how to best promote the agency as an exciting place to work and to utilize team members as talent and recruitment advocates; promote the employee referral program by engaging with existing team members and following up timely on all referrals.
• Provide a high level of internal customer service by responding to hiring manager inquiries timely and professionally while keeping them updated on the scheduling process.
• Ensure compliance with agency standards, policies/procedures and local, state and federal laws and regulations surrounding employment and recruiting processes.

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more. 

EOE/AA

Qualifications

Your Background:

• Associate’s Degree
• Two or more years in a related field or equivalent training and experience in HR
• Previous scheduling experience (healthcare industry preferred)
• Computer proficiency
• Valid Driver’s license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback