What are the responsibilities and job description for the F & B Manager position at Club Fortune Casino?
Description
Club Fortune Casino is seeking a high-energy and fast-paced Food and Beverage Manager to join our team! The F&B Manager will ensure that each outlet is properly staffed, liquor orders are entered, invoices are accurately coded, and employee relations are supported within the Cafe, Baskets, and Bars as needed. This position is also responsible for creating a fun and exciting experience for our guests!
- Review and Monitor schedules for 24-Hour violations and unnecessary overtime as needed.
- Maintain a high level of confidentiality.
- Maintain F&B employee attendance.
- Present Coaching Documents as needed.
- Monitor and assist with maintaining overtime hours and tracking FTEs.
- Update and maintain all F&B files with current data.
- Back-up F&B Director with running and distributing reports as needed.
- Implement consistent side work check lists for restaurant management
- Screen potential candidates in Paylocity and forward to appropriate department managers
- Update new menus, audit comps and discounts in Agilysys
- Implement and adjust pars and monitor waste control
- Maintain and update food bibles by property
- Ensure proper training procedures are in place by department
- Create and ensure proper staffing for our Cafe, Deli, and Bar/Cocktail departments.
- Perform other duties as assigned.
Requirements
Qualifications:
At least 21 years of age. Knowledge of Microsoft Office Suite, specifically, Outlook, Excel, and Word as well as internet research skills needed. Knowledge of ADP a plus. Strong verbal and written communication skills a must. Ability to multitask and meet multiple and specified deadlines. Must be organized and able to work with minimal supervision and complete tasks in a timely fashion. Minimum of BS/BA degree or equivalent work experience required. Must be able to read, write and speak English fluently.
Core Competencies:
Willingness to Serve: Able to demonstrate a high level of service delivery to ensure customer satisfaction; deal with service failures and prioritize customer needs.
Decision Making and Problem Solving: Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even while dealing with potentially emotional topics; review facts and weigh options.
Integrity: Able to be tactful, maintain confidences, and foster an ethical work environment; handle all situations honestly.
Policies, Process and Procedures: Able to act in accordance with established guidelines; follow standard procedures in all situations; recognize and constructively conform to unwritten rules or practices.
Quality: Able to maintain high standards even at high volume times; do work right the first time and inspect for flaws; reinforce excellence as a fundamental priority
Respect: Able to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce. Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.
Team Centered: Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
Communication: Able to clearly present information through the spoken or written word; engage with customers; listen well.
Requirements:
Current Nevada Gaming Registration or able to obtain one
SNHD Food Handler Card
Alcohol Awareness Card