What are the responsibilities and job description for the Front Desk Concierge position at Club Studio?
WHO WE ARE :
WELCOME TO THE CLUB. Where you’re not defined by one dimension. Where your favorite class is the next one. Where limits are only suggestions. Where you can do it all without going everywhere to do it. Club Studio is comprised of five innovative boutique fitness studios that were carefully curated to create a unique member experience, along with plenty of free weights, strength and cardio areas, Olympic size swimming pool, functional and personal training area, full-size basketball court, locker rooms, and babysitting services. This is where your unlimited boutique studio classes and your state-of-the art gym have collided. Fitness in a class of its own.
WHO YOU ARE: FRONT DESK CONCIERGE
You are passionate about health, wellness and helping others achieve their fitness goals. You look to give every effort to deliver a first-class experience to our members. You are driven to achieve predetermined goals and are solution oriented. You accept winning humbly and take loses as an opportunity to learn and improve. You are a team builder with a track record of successes. You are a mentor. You champion our industry and are knowledgeable and aware of competition, and what is happening around your business. You are community minded, and know how to build relationships outside of the actual business. You are at the top of your game membership sales and you have the background and experience to prove it.
RESPONSIBILITIES:
- Deliver exceptional customer service
- Be a great communicator
- Assist members in our Cryotherapy/Recovery area
- Set personal daily goals
- Help turnover laundry, fold and refill service areas
- Be able to provide a meaningful tours of club studio that can result in a membership.
- Attend all required meeting/ trainings.
- Be timely, well dressed, and ready to work
- Learn required skills to rebuttal any objection in a positive manner.
- Continue your fitness education
- Enforcement of rules and regulations
- Manage daily schedule to complete all appointments, tasks, and duties in a prompt, accurate and timely manner
- Present a healthy lifestyle and fitness professionalism at all times
- Have a thorough understanding of overall club systems and operations, and enforce procedures and policies
- Participate in club check on every shift and maintain club cleanliness
- QUALIFICATIONS
- Able to work a minimum of 20 hours per week.
- Excellent organizational skills and quick to problem solve.
THE PERKS:
- Qualified applicants receive competitive starting pay, commissions available and health benefits for full time employees
- Complimentary Club Studio club membership
- Career advancement opportunities beyond current position
Interested in learning more? Visit: www.clubstudiofitness.com or call 949-418-1430
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $16 - $19
