What are the responsibilities and job description for the IT Specialist position at COALITION FOR RESPONSIBLE COMMUNITY DEV?
Job Description
Job Description
Description :
The Learning & Evaluation department supports CRCD’s missions of being a results-driven organization while providing quality programming. The IT Specialist will assist with monitoring and maintaining technology systems, hardware installation, configuration and inventory. The IT Specialist will provide support to all entities in the CRCD ecosystem.
ESSENTIAL DUTIES & RESPONSIBILITIES
Position roles and responsibilities include, but are not limited to :
Hardware / Software Installation and Configuration
- Create user accounts for incoming staff as Office 365 administrator for CRCD Enterprises and CRCD Partners
- Setup of devices (i.e. computer and cell phone) for incoming staff for CRCD Enterprises and CRCD Partners
- Ensure all hardware used by CRCD is up to date with latest security features and software.
- Update hardware as needed; replace parts or replace hardware in its entirety.
- Maintain hardware inventory across all CRCD departments.
- Provide support, including procedural documentation and relevant reports.
- Create, implement, and support roll out of new applications.
Monitoring and Maintaining Systems
Staff Onboarding and Training
o Office 365 user account initial sign in
o Introductory training on Office 365 and various apps and tools (One Drive, SharePoint, Teams, etc.)
o How to access helpdesk system and submit tickets
Requirements : QUALIFICATIONS
SALARY
60,000-$65,000 annually
BENEFITS
CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including :
All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO / ADA Coordinator. EEO / ADA Coordinator contact : Stacey Cabling (213) 743-6193.
Salary : $60,000 - $65,000
