Government Services Territory Sales Manager

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.

Government Services Territory Sales Manager

Accepting Applications until February 10, 2025

We are recruiting for 2 positions. One to support Florida and one to support Arizona / Colorado. Candidate must live in the territory they support.

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.

About the role

The Government Services Territory Sales Manager is responsible for delivering top-tier clinical and surgical support to government accounts, while meeting sales targets within the assigned territory. This role demands a comprehensive understanding of healthcare in the government sector, clinical expertise, proficiency in the operating room, and foundational business acumen. This role will effectively sell, support, and expand access to Cochlear's portfolio of hearing solutions, ensuring the achievement of annual territory sales revenue targets.

Key Responsibilities

Clinical Support & Education

Leverage clinical expertise to align with territory sales strategies, positioning yourself as a Cochlear expert to professional partners. Understand and apply VA / DoD clinical practice guidelines, access pathways, and contracting requirements to provide appropriate clinical support and establish credibility with key accounts. Develop and implement innovative solutions to increase awareness and demand for cochlear implant and bone conduction products through education and training. Offer comprehensive technical and product support for the Cochlear product portfolio. Provide technical and clinical support through various communication channels, including in-person, on-line, email, and phone. This support may involve advising on device programming and candidacy, resolving medical / surgical inquiries, and troubleshooting devices. Support national level training workshops and coordinate local / on-site education as needed.

Business Acumen

Allocate appropriate company resources and planning to achieve territory sales success through education of products including technical trainings and product launches for processional. Assist with development of quarterly strategic plans to achieve objectives. Submits territory information in a timely manner each month. Consistently use all sales tools, including Salesforce, Miller Heiman blue, green and purple sheets, and Showpad in the management of the sales territory. Assists with the gathering of account information for the completion of forecasting reports. Manage territory expenses to budget.

Surgical Support

Competent in surgical support of the Cochlear product portfolio in key / identified accounts.

Team Role

Follow relevant quality procedure in order to deliver quality products and services. Identify and support the implementation of continuous improvement. Contribute ideas on systems and process methods to improve deliverables. Work safely, complying with all safety procedures, rules and instructions; and report workplace hazards, incidents or injuries to manager.

Key Requirements

To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview :

• Minimum 2 years hearing healthcare or medical device experience, preferably in the government sector
• Bachelor's degree in Hearing Sciences or related degree; Master's Degree / AuD preferred
• Prior clinical experience, preferably with cochlear implants, sales and business acumen and / or demonstrated experience and knowledge in cochlear implant surgical settings.
• Experience working within or with government healthcare facilities
• Demonstrated strong follow through on commitments and taking initiative to deliver results.
• Excellent problem solving skills to ensure business success, despite obstacles.
• Strong presentation skills. Developing ability to connect customer concept with a solution.
• Communicates effectively and persuasively.
• 60% travel in the role.

Total Rewards

In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.

Who are we?

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs.

For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day.

Physical & Mental Demands

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated / standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving / critical thinking skills to discern and convey information. May be asked to occasionally transport / move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization / classification of information and planning are also required.

The work environment is remote and represents those an individual may encounter while performing the essential functions of this job.

Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us / careers to learn more.

Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.

Salary : $35,000