What are the responsibilities and job description for the Office Support Specialist position at Cockerham Energy?
Cockerham Energy is looking for a highly organized and detailed-oriented Office Support Specialist to become a valued member of our team. The ideal candidate is reliable, has excellent customer service skills who can develop a quick rapport with our customers, and has a drive to deliver outstanding results.
Cockerham Energy is owned and operated by Milo C. Cockerham, Inc. a 3rd generation, locally owned and operated business providing a full line of propane and petroleum products to residential and commercial customers in Virginia and North Carolina. Cockerham Energy remains dedicated to going above and beyond for its customers, serving them with integrity and superior customer service.
This position works in our Galax Showroom Mon-Fri 8-5 pm. We provide an excellent benefits package including competitive pay, paid time off, medical and life insurance, retirement plan, and employee discounts.
Job Duties Include:
- Develop thorough knowledge of the products and services we offer
- Answer incoming phone calls and greet walk-in customers who wish to place an order, make a payment, schedule service, etc.
- Ensures timely and accurate posting of various documents into computer system, including bills of lading, internal and external invoices, etc.
- Manages daily payments and petty cash
- Reviews accounts to ensure all necessary paperwork is completed in full
- Ensures necessary office and safety supplies are on hand
- Any other duties as assigned by manager
Qualifications / What We're Looking For:
- A dedicated, energetic team player who demonstrates initiative and is willing to jump in and help without being asked
- Excellent communication & organizational skills
- Customer-service experience
- Strong clerical skills & attention to detail
- Experience using of Microsoft Word, Excel, and Outlook
- Experience handling high-volume of incoming calls
- Ability to multi task
- Positive attitude
- Enjoys improving processes, continuously seeking new ways to automate, streamline, or eliminate tasks
Interested?Please send your resume to hr@cockerhaminc.com or apply in-person at 207 Bartlett Street, Galax, VA.
Job Type: Full-time
Work Location: In person