What are the responsibilities and job description for the Office of Licensing-CCR-Admin Asst position at CodeForce?
CANDIDATE RESPONSIBLITIES :
- Conduct Central Abuse Hotline Record Search for owner / operators in FSFN System of child care programs at renewal to license.
- Demonstrate proficiency in using Child Care Regulation computer application (CARES) and other programs and databases (e.g., MFMP, Outlook, MS Office) in order to complete assigned tasks.
- Greet child care clients, providers and the public by phone, email and in person. Direct them appropriately, handle routine requests and provide general information.
- Date stamp incoming mail and other documents. Distribute to appropriate staff. Process outgoing mail daily.
- Complete electronic check logs and send licensing fees to Fiscal daily; follow Regional policy.
- Send electronic Inquiry Packets to clients and maintain log.
- Check voice mail throughout the day and take messages. Distribute to appropriate staff.
- Check email throughout the day and respond appropriately. Forward as needed.
- Prepare travel vouchers timely for Child Care Regulation staff.
- Inventory office supplies monthly. Request or prepare requisitions in MFMP for approvals
- Prepare and mail renewal packets for child care facilities and family day care homes 90 days prior to the expiration date.
- Assist Child Care Regulation staff in setting up new files, maintain and organize licensing files on ongoing basis.
- Assist in administrative actions, organize legal files and maintain documents for court actions.
- Assist with public events, mail outs, trainings and provider meetings.
- Follow all DCF policies and Child Care Regulation Program policies, particularly in data security, confidentiality of protected information, and access to background screening documents.
EDUCATION / SKILLS
Skill Required / Desired Amount of Experience
Ability to speak and understand English
Required
High School Diploma or equivalent
Required
Proficient using Microsoft Office
Required
Professional customer facing customer service experience
Required 2 Years
Experience creating and using electronic files and document management
Required 1 Years
Experience distributing phone messages and incoming mail
Required 6 Months
Experience with office supply inventory and ordering
Required 6 Months
Experience processing travel vouchers
Highly desired
Experience using MFMP (MyFloridaMarket Place)
Highly desired
