What are the responsibilities and job description for the Customer Care Specialist position at Cogent Infotech Corporation?
Greet & assist customers/clients in person, online, and over the phone.
- Receives, collects, sorts by SLA’s
- Responsible for all Shipping
- Orders, receives, and stocks mailing supplies and office supplies
- Sorts, bundle, and prepare bulk workorders
- Recommend and develop standard business reports and/or dashboards that present critical client information.
- Stay up to date through continuing education and involvement with developing products and processes so that reporting and analytics remain timely and proactive
Salary : $16 - $17
