What are the responsibilities and job description for the Jira Administration position at Cognizant United States, Cognizant Technology Solutions?
Job Title
Roles and responsibilities
· 4 years of Atlassian ecosystem administration (ACP-SA Certification is desired).
· Deep hands-on expertise with the Atlassian product suite (Jira Software, Jira Service Management, Confluence, and others) A strong technical background.
· Experience with database management, scripting, and software development.
· Experience with server administration Strong analytical and problem-solving capabilities Proven implementation of creative technology solutions that advanced the business.
· Excellent written and oral English communication skills.
· Manage installs, upgrades, patches, availability and performance of Jira, along with installed Atlassian marketplace add-ons.
· Administers a complex Atlassian Tool Suite including Jira, Confluence and various add-ons such as Tempo and Plans
· Manage Jira projects, users, permissions, Jira screen schemes, notification schemes, custom fields, field configurations, workflows, workflow functions.
· Performs configuration and code migrations from dev to test, and test to prod.
· Documents standard operating procedures
· Analyzes and resolves technical problems using analytical problem-solving methods/techniques and associated tools/devices.
· Highly autonomous and productive in performing activities, requiring only minimal direction from or interaction with supervisor. Accountable for successful and timely completion of all tasks/projects under direct and matrix control.
· Accountable for tools administration, issue resolution, opportunity identification, and execution of enhancements.
· May initiate new areas of investigation that are meaningful, reliable, and can be incorporated directly into a scientific or business activity.
Skills:
JIRA, Confluence
Location- Remote