What are the responsibilities and job description for the Intake Specialist position at Cohen & Cohen Personal Injury Lawyers?
Job Title: Personal Injury Law Firm Intake Specialist
Job Type: Full-time
Location: Queens, NY
Law Firm Intake Specialist
Our boutique Forest Hills personal injury law practice is seeking a full-time Legal Intake Specialist to join our team. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and sales, and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients’ lives every day. We’ll provide the training and resources to help you flourish in your role. If you have prior customer service experience, sales experience, great communication skills, and a passion for helping others, apply today! You will be responsible for managing the initial contact with potential clients and gathering information about their personal injury cases.
We take care of our team at Cohen & Cohen with a competitive benefits package that includes but is not limited to: Medical Insurance, 401(k), Paid Vacation Time, etc.
Responsibilities:
- Answering incoming calls and responding to emails from potential clients
- Conducting initial interviews with potential clients to gather information about personal injury cases
- Entering client information into our case management system
- Scheduling appointments for potential clients to meet with attorneys
- Providing excellent customer service to potential clients
Requirements:
- College Graduate preferred
- Previous experience in a law firm preferred with knowledge of medical record management.
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and case management software Bilingual proficiency is a plus!
We are an equal opportunity employer and welcome applicants from all backgrounds. If you are passionate about helping people and have a strong desire to work in the legal field, we encourage you to apply for this exciting opportunity.
Salary : $25 - $35