OPERATIONS MANAGER/ TRANSACTION COORDINATOR POSITION

The Lori Rowe Team consists of three full-time residential real estate brokers, a licensed business manager, and two stagers. This position is full-time and preferably in the office. Responsibilities include, but are not limited to:

·      Daily administrative support which includes processing sales from contract acceptance through closing, activating listings, submitting required documents, ordering signs, interfacing with attorneys, inspectors, service providers; answering calls, uploading photos in correct order, managing deadlines for mortgage approval, Attorney Review, Inspection, etc.; using Dotloop, maintaining website, mailings, creating and scheduling social media posts, overseeing annual client event, processing earnest money & providing wire instructions, responding to & sending emails, monitoring lockboxes, creating documents as needed, checking rules/ HOA questions/ daily questions that arise, reporting sold listings with accuracy, scheduling showing appointments and creating a detailed instruction list, ordering home warranties, working with business manager to calculate compensations, attending team & office meetings, making price changes, alerting Lori of any important issues as they arise, basic understanding of real estate, ensuring that we are compliant with MLS & company guidelines

·      Proficiency or ability to learn Dotloop, Connect MLS, Excel, Canva, Microsoft Word, CB Desk

·      Must be proficient in English and know proper grammar, spelling & punctuation

·      Ability to multi-task while remaining professional and pleasant

·      Qualities that are important: organization is paramount, detail-oriented, quick learner, flexible, trustworthy, high integrity, diplomacy, willingness to ask questions before guessing, ability to pivot when necessary, prioritizing tasks based on importance/time sensitivity, compassion with clients, thick skin, ability to work alone or with 1-2 people on a daily basis,

·      Provide updates on what was accomplished that day and any loose ends

While it is ideal to be in the office, there is flexibility when working from home is necessary (delivery, repair person, weather).

There are days that will be chaotic while others will be smooth and easy. You are dealing with the public regarding what is most likely their biggest investment. They can be emotional, short-tempered, scared, defensive, and/or worried but most of our clients are lovely and collaborative.

Compensation is based on experience level. Opportunity for bonuses. Please submit resume and 1-2 minute video on why you are a great fit for this position.