Business Support Specialist

Responsibilities

• Track Business: Maintain organized and accurate records of transactions and monitor performance metrics to support business growth.
• Organize Database: Manage and update client and vendor databases to ensure seamless communication and contact recall.
• Client Retention & Referral Execution: Work alongside brokers to create retention based marketing campaigns, execute them, and report on KPIs. 
• Manage Outbound Marketing and Social Media: Create and implement marketing strategies, including social media campaigns to enhance the broker's online presence.
• Assist with Pending Sales: Help manage sales in contract and ensure all documentation and communications with both clients and buildings are timely and accurate.
• Launch Listings: Support listing preparation, including arranging photography, writing copy, staging photos, and distributing listings.
• Coordinate with Vendors and Partners: Act as a liaison between the broker and various vendors, ensuring smooth collaboration.
• Schedule Showings: Organize and coordinate property showings, ensuring a strategic approach to maximize client engagement.
• Organize Open Houses: Plan and execute open house events, including promotion and logistics for a successful showing.
• Manage Business Expenses: Track and manage business expenses, ensuring budget adherence and timely reporting.
• Communication & Administrative Support Manage communications on behalf of the brokers, ensuring timely and professional responses to clients. And keep brokers organized and focused on priority tasks.

Qualifications

• Meticulous organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong internal drive and a desire to establish a career and grow.
• Proficiency in Microsoft & Google Suites
• Prior experience in either real estate, or as an executive admin preferred. Basic knowledge of marketing strategies and social media platforms. 

What We Offer

• A competitive base salary with commission potential.
• Hands on training and mentorship from seasoned NYC real estate veterans.
• Endless growth opportunities- we will help you get your RE license and start growing as a licensed sales agent.
• PTO, work-life balance, and a collaborative and supportive work environment.