What are the responsibilities and job description for the Guest Experience Specialist position at Collective Retreats?
Your Dream Job Awaits!
We're seeking a skilled and enthusiastic Guest Experience Specialist to join our team at Collective Retreats! As a key member of our hospitality team, you will become the heart of our retreat's activities, creating unforgettable experiences for our guests. You'll be responsible for welcoming guests, booking activities and meals, and maintaining the cleanliness and safety of our retreat.
About the Role:
This is a fantastic opportunity to work in a unique and dynamic environment where you'll have the chance to develop your skills in customer service, hospitality, and event planning. We're looking for someone who is passionate about delivering exceptional guest experiences, has excellent communication skills, and can work well under pressure.
Responsibilities:
Requirements:
We're seeking a skilled and enthusiastic Guest Experience Specialist to join our team at Collective Retreats! As a key member of our hospitality team, you will become the heart of our retreat's activities, creating unforgettable experiences for our guests. You'll be responsible for welcoming guests, booking activities and meals, and maintaining the cleanliness and safety of our retreat.
About the Role:
This is a fantastic opportunity to work in a unique and dynamic environment where you'll have the chance to develop your skills in customer service, hospitality, and event planning. We're looking for someone who is passionate about delivering exceptional guest experiences, has excellent communication skills, and can work well under pressure.
Responsibilities:
- Welcome guests and provide them with a warm and friendly experience.
- Book activities and/or meals for guests as they desire.
- Provide local knowledge and suggestions for guests.
- Evaluate cleanliness of tents/rooms and bathrooms, ensuring they are spotlessly clean and well maintained.
- Maintain the physical condition of the retreat and equipment.
- Assist with meals, particularly breakfast and dinner, and help guests with campfires and s'mores.
- Maintain and promote a safe environment for guests and team members.
Requirements:
- Fluent in English.
- Authorized to work in the U.S.
- Full-time and part-time opportunities available.
- Able to work variable shifts on both weekdays and weekends (24-40 hours/week).
- Able to work on your feet for at least 8 hours.
- Willing to work in an outdoor setting, including all-weather conditions.
- Able to regularly lift up to 25lbs.
