Inside Sales Manager

Inside Sales Manager Colorcon® is a world leader in the development, supply and technical support of formulated film coating systems, modified release technologies, specialty excipients and functional packaging for the pharmaceutical, nutritional, and animal health industries. Our best-in-class products and technologies are complemented by our extensive formulation experience, application data and value-added services to support all phases of solid oral dose design, development, and manufacture. Our focus on market issues and technology development has earned Colorcon an international reputation as a pharmaceutical supplier of choice. That reputation is based on superior product quality, unparalleled technical support, extensive regulatory assistance and reliable supply from multiple locations, with our Global Headquarters located in Harleysville, Pennsylvania. Colorcon has 26 technical service laboratories globally and more than 2100 employees exclusively dedicated to its customer base. We are a successful company thanks to our diverse workforce and global reach. We believe that our operating principles define our culture, values and organizations and are key to achieving our mission and vision, strategies and goals. Platinum Rule: We treat others the way they want to be treated Empowerment: We trust our colleagues with responsibility and decision-making Keep Getting Better: We create an environment for constant improvement, to be the best we can Teamwork: We embrace the value of collaboration; work together to exceed what is possible as individuals Customer Focus: We put our customers’ needs at the heart of everything we do Global Respect: We are citizens of a diverse world and behave with respect for the communities in which we operate Our People Enjoy a Wide Offering of Employee Benefits, including but not limited to: All employees are eligible to participate in our company-wide bonus program Employees have the choice between three medical plans 100% company-paid Dental Insurance for all employees and their qualifying dependents Optional Vision Coverage Fitness and Wellness Programs Employee Assistance Programs (EAP) Corporate Social Responsibility Groups (CSR) Parental Leave Tuition Reimbursement; up to $8,000 per calendar year 401(k) Company Matching Paid Time Off Paid Holidays Colorcon is committed to maintaining a diverse workforce and an inclusive and equitable work environment. This includes all employment-related decisions and business dealings on the basis of race, color, ethnicity, national origin, age, sex, sexual orientation, religion, disability, veteran status, or any other legally protected status. The Inside Sales Manager (ISM) is responsible for developing contacts with established and new customers for purposes of promoting and selling the products, services, and capabilities of Colorcon. This role is responsible for achieving sales objectives consistent with the Business Development Managers (BDMs), who they are assigned to support based on the direction of the Regional Sales Manager (RSM) and Director of Sales in support of territory, region and company targets. This position involves prospecting new potential customers, and web leads. The ISM will work with customers to create solutions for their needs and consult through the sales process. They will work with their respective BDMs and RSM to prioritize sales activities that best support the needs of the region. Responsibilities & Duties Develop strategic plan for key customers to grow revenue and future pipeline projects. Prospect new customers to understand their needs and offer solutions. Support existing customers revenue growth including regularly forecasting customer needs in planning system and completing the annual budget process. Coordinate technical management of customer projects with Technical Services. Maintain detailed knowledge of each customer and projects, which includes but may not be limited to their products, competing products, company information, market information, organizational structure, and key stakeholders in database. Negotiate volume and pricing agreements with customers. Prepare for and attend sales meetings, and industry conferences/meetings. Manage customer inquiries received from Colorcon market development activities. Complete assigned training and personal development programs. Minimum Qualifications B.S., with a major in scientific discipline, strongly preferred, or equivalent experience required. Minimum of one-year technical sales experience in formulations, product development and manufacturing related to the pharmaceutical or chemical industry with proven success in role required. Excellent project management and communication skills to effectively manage customer and inter-company activities that will result in sales. Excellent verbal and written communication skills including the ability to initiate, connect and follow up with potential customers. Identified future growth potential for a BDM role. Working Location This is a hybrid position based out of Colorcon’s Global Headquarters in Harleysville, PA. Working remotely from a home office will be facilitated when applicable and is at the manager’s discretion. Travel: Annual travel may be up to 20%, mainly within the US and Canada Location: 275 Ruth Road Harleysville, Pennsylvania, 19438 United States Colorcon participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.