What are the responsibilities and job description for the Seasonal Security Team Member at The Wilds position at Columbus Zoo Family of Parks?
Overview
Join The Wilds as a Seasonal Security Team Member, where you’ll play a critical role in ensuring the safety and security of guests, team members, and wildlife.
Responsibilities
- Provide assistance to guests with safety concerns, directions, and general information.
- Patrol The Wilds’ property, parking lots, and buildings during open and closed hours.
- Operate vehicles to patrol and respond to incidents across The Wilds’ property, ensuring quick and effective coverage of all areas.
- Respond to medical emergencies until medical personnel arrive.
- Direct traffic and assist lost guests as needed.
- Deliver deposits from The Wilds to financial institutions.
- Secure buildings and property, including locking doors, arming/unarming alarms, and securing gates.
- Complete and maintain reports (daily duty logs, incident reports, first aid records, etc.).
- Operate The Wilds’ radio system and assist other departments as needed.
Qualifications
Experience & Skills
- Must be 18 years or older.
- High school diploma or equivalent required.
- Ability to handle confidential information discreetly.
- Strong communication skills (verbal and written).
- Independent decision-making and problem-solving skills.
- Positive and professional attitude with excellent customer service skills, consistently upholding guest service standards.
- Ability to balance multiple tasks in a fast-paced environment.
Physical & Schedule Requirements
- Ability to work in all weather conditions (heat, rain, cold).
- Ability to work flexible schedules, including weekends, evenings, and holidays.
Compliance & Employment Requirements
- Must use and maintain all safety equipment designated for the position.
- Successfully complete a pre-employment drug screening and background check.
- Subject to Drug-Free Workplace Policy, BMV Check, and Criminal Background Check.
- Must attend C.P.R. training
- This position is not eligible for overtime pay.
Why Join The Wilds’ Safety Team?
As a Seasonal Security Team Member, you’ll have a unique opportunity to combine emergency medical skills with conservation and guest services. If you’re passionate about safety, guest experience, and wildlife, this is the perfect role for you!
Apply today and help make The Wilds a safe and welcoming place for all visitors!