IT Technician

OPENING DATE:  January 16, 2025

CLOSING DATE:  January 29, 2025

*Shift is M-F 8:00AM-5:00PM but may occasionally be required to work Saturdays.

POSITION SUMMARY: Install and maintain computer systems and provide end-user technical support for tribal departments. First line of contact for all technical issues and training for hardware and software required by users for their departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• General end-user support for hardware problems including but not exclusive to: Printers, Smartphones, VoIP, Desktops, Laptops, Tablets, and other I/O devices.
• General end-user support for software problems including but not exclusive to: OS drivers, Productivity software, Document and image software, Cloud Services, Database Clients, Installing and updating outdated user software.
• Prepping and installing new equipment for requested departments.
• Ticket resolution management for low-mid-level support requests.
• Logging work, steps taken, and novel solutions for ticket resolution.
• Assisting media specialists during tribal events for basic troubleshooting of equipment, set-up and tear-down, and general sound/video controlling.
• Other duties as assigned.

REPORTS TO: Reports to Director of IT & Deputy Director of IT. Supervises Summer Youth & WIOA workers when applicable.

PHYSICAL DEMANDS: Work is physically strenuous and requires lifting and carrying of various pieces of computer equipment from 5 to 40 pounds on a daily basis and up to 60 pounds on occasion. Requires performing work at various heights and using equipment to reach those areas. May require sitting or standing for long periods of time.

WORK ENVIRONMENT: Work is performed year-round indoors and outdoors in a variety of situations. Must be able to travel up to 1 hour or out of state on occasion. All duties performed with reasonable accommodations.

QUALIFICATIONS:

• High School Diploma or GED.
• Bachelor’s degree in related field. (preferred)
• CompTIA A required (or able to be obtained within 90 days)
• 2 to 4 years of experience in IT Technical role(s).
• Must possess valid Oklahoma Driver’s License and be insurable under the Comanche Nation’s Motor Vehicle Policy.
• Must be willing to submit to and pass initial and random drug testing.

BENEFITS PACKAGE:

• Annual Leave (4 hours per pay period)
• Sick Leave (4 hours per pay period)
• Birthday Leave
• Bereavement Leave (3 paid days off for specified family members)
• Fifteen (15) Paid Holidays
• Medical Insurance (100% employer paid for employee only)
• Dental Insurance (100% employer paid for employee only)
• Life Insurance (100% employer paid for employee only- $40K coverage)
• 401K-up to 3% match

VOLUNTARY BENEFITS (100% employee paid via payroll deduction):

• Medical Insurance BCBS (Spouse, Child(ren), and Family coverage available)
• Dental Insurance Delta Dental (Spouse, Child(ren), and Family coverage available)
• Vision Insurance VSP (Employee, Spouse, Child(ren), and Family coverage available)
• Short-term Disability
• Long-term Disability
• Additional Employee Life Insurance
• Spouse, and Child Life Insurance
• AFLAC

EQUAL OPPORTUNITY EMPLOYER: The Comanche Nation does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

COMANCHE PREFERENCE applies in accordance to the Comanche Nation Human Resources Policies and Procedures. Eligible applicants must submit proof of enrollment with employment application to receive Comanche preference.  
 

INDIAN PREFERENCE applies in accordance with Indian Preference Act of 1934 (Title 25, USC Section 472), Form 4432 must be submitted with employment application to receive Indian Preference. Non-Indian applications will be considered in the absence of qualified Comanche and/or Indian preference applicants. 

Salary : $16 - $22