What are the responsibilities and job description for the Treasury Management Implementation Specialist position at Comerica Bank?
The Treasury Management Relationship Specialist is responsible for managing all customer levels of the Treasury Management relationship in a consultative mode and ensuring the delivery of successful large complex implementations and changes for high priority, high personal touch customers.
Position Competencies
Successful incumbents are customer focused, have strong decision quality, drive for results, are good listeners and creative thinkers, negotiate well, take command of the situation, and build strong peer relationships.
Position Responsibilities:
- Manage all levels of the customer's Treasury Management operating relationship in a consultative mode with the Account Officer and TM Sales Officer.
- Ensure the delivery of successful large complex implementations and changes for key high touch, high profile customers.
- Act as a corporate expert, fielding questions from customers on a wide range of topics including SOX compliance, retail banking, fraud protection, security risks, etc.
- Act as major focal point through which operations, product, service and sales communicate to effect change and improvement for the ultimate benefit of our customers.
- Offer creative solutions to the increasingly complex problems faced by our customers in the treasury management industry.
- Identify operational risk issues associated with assigned portfolios and recommend appropriate risk management strategies to protect the best interests of Comerica and the customer.
- Understand Treasury Management products and how they operate.
- Skilled at managing the operational requirements of medium to large size commercial customers.
- Knowledgeable about how the customer=s system relates to Comerica's system in order to determine compatibility; participates in developing plans to resolve compatibility issues.
- Strong analytical & technical skills.
- Ability to work independently and still function well in a team environment.
- Demonstrated ability to follow tasks through to completion with minimum supervision and to simultaneously handle multiple tasks with flexibility and good judgment.
- Demonstrate well-developed time management and prioritization skills.
- Excellent written and verbal communication skills.
- Bachelor's degree
- 5 years financial services operations or Treasury Management experience, which includes external customer service experience
- 3 years of experience working with Treasury Management, Demand Deposit and Account Analysis
For candidates hired in the state of California the expected salary/On-Target Earnings (OTE) range for the role is currently:
- California - $65,550 - $128,750 Annually
Salary Range(s) is subject to change. Comerica Bank takes several factors into account when determining individual starting pay. These include but are not limited to position, grade level, location/metropolitan area, skillset, and peer compensation. Comerica Bank considers the employer's work location to determine the pay range.
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
Salary : $65,550 - $128,750
