What are the responsibilities and job description for the Scheduling Coordinator position at ComFor Care (North Anne Arundel and Howard Counties, MD)?
Essential job duties for this position include the following items. Other duties must be performed as assigned or required.
Understand and adhere to established ComForCare Home Care policies and procedures
Schedule client appointments/visits according to Service Plan/Care Plans and staff availability
Maintain proper staffing levels to ensure proper coverage for all clients
Enter scheduling data, create and release weekly schedule for all assigned caregivers
Maintain call-in, retention and staff and client statistic reports
Contact care providers and clients regarding day-to-day changes
Discern client services required as outlined in agreements, urgent requests and care plans
Enter staff and client information into a database
Maintain staff and client database (i.e. employee assessments, dates and reminders of TB, client admission, client hospital admission and discharge)
Perform general office duties including but not limited to word processing, photocopies, files, shreds, sort/distribute mail, provide reception coverage, telephone services, etc.
Take calls after hours and weekends to handle emergencies, scheduling issues, and client referrals/intakes
Work toward continuous quality improvement
Stay current with changing technology, including software programs
Uphold, support, and promote all company policies and procedures
Adhere to all HIPAA regulations