What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Comfort Inn by Choice Hotels?
Overview
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As the overnight point of contact for our guests, you will be responsible for ensuring smooth late-night operations, handling guest inquiries, and performing essential financial audits to maintain accurate hotel records.
Responsibilities
- Provide a warm and professional welcome to guests during late check-ins
- Process guest check-ins and check-outs efficiently
- Handle guest inquiries, requests, and concerns with professionalism
- Perform nightly audits, reconcile daily transactions, and generate reports
- Maintain accurate records of guest accounts and process payments
- Answer and direct phone calls appropriately
- Monitor hotel security and ensure a safe environment for guests and staff
- Assist with reservations, room assignments, and front desk duties as needed
Qualifications & Experience
- Previous experience in a front desk, guest services, or night audit role preferred
- Familiarity with hotel management systems and financial reconciliation
- Strong attention to detail and problem-solving skills
- Excellent communication and customer service abilities
- Ability to work independently and handle overnight responsibilities
- Bilingual or multilingual skills are a plus
- Experience in a resort or hospitality setting is beneficial
Joining our team as a Night Auditor offers a great opportunity to gain experience in hotel operations while working in a dynamic and supportive environment. If you're a night owl with a passion for hospitality, apply now and take the next step in your career!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Evenings as needed
- Evening shift
- Nights as needed
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $14 - $16
