What are the responsibilities and job description for the Front Desk Associate position at Comfort Suites Hotel - Abilene South?
Job Description
The ideal candidate will have previous customer service experience and will understand the importance of responding quickly to guests' needs and complaints. You'll be corresponding with guests through email, over the phone and in person. If you've worked in the hospitality industry before, we definitely want to talk to you. However, we're willing to train the right applicant.
Job Skills:
- Willingness to maintain confidentiality
- Excellent oral and written communication skills
- Bilingual a plus
- Friendly phone manner a must
- Familiarity with the hospitality industry a plus
- 1 years customer service experience preferred
- Willingness to work nights, weekends and holidays
- High school diploma/GED required
Job Responsibilities:
- Refer guests to local amenities and venues
- Communicate guests' requests and complaints to the appropriate department
- Book reservations for individuals, families and groups as required
- Answer the phone at the front desk to respond to current and prospective guests' needs
- Greet walk-in guests and guests with reservations when they arrive at the front desk
- Check guests in and out
Job Type: Part-time, Full-time
Salary: $10.00 to $12.00 /hour
APPLY IN PERSON 3225 SOUTH DANVILLE DR.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Shift:
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $10 - $12