Volunteer Services Program Manager

Overview

Dominican Hospital (a member of Dignity Health) is a 222-bed facility that offers a wide range of services to residents of California’s Central Coast. With 24/7 emergency care comprehensive care in cardiac orthopedics oncology women’s and children’s services we continue to lead the region in medical innovation and excellence in healthcare. Comprehensive CareDominican offers emergency services and is a Certified Stroke Center and Chest Pain Center. Dominican’s services include the only comprehensive Cancer Center in Santa Cruz County a Total Joint Replacement program and advanced neurological and endoscopic services. Dominican regularly receives ‘A’ grades for hospital safety from Leapfrog Group and has received national recognition for superior patient safety cardiac care and stroke treatment from Healthgrades a leading provider of comprehensive information about physicians and hospitals.As Santa Cruz County’s heart attack (STEMI) receiving center Dominican Hospital provides cutting edge cardiac care. The hospital’s heart attack treatment times consistently beat the national average and the hospital offers two cardiac catheterization labs available 24 hours a day 7 days a week. Groundbreaking cardiac procedures at Dominican include the Transcatheter Aortic Valve Replacement (TAVR) procedure which allows for heart valve replacement without opening a patient’s chest.Dominican Hospital has forged significant partnerships with area hospitals to bring exceptional care to Santa Cruz County. The hospital offers a level III Neonatal Intensive Care Unit (NICU) through a partnership with Lucile Packard Children’s Hospital Stanford. Neurosurgery at Dominican is also offered through a partnership with Stanford Health Care.

Responsibilities

Position Summary:

• The Program Manager for Volunteer Services / Mission Services is primarily responsible for managing and enhancing all aspects of the volunteer program. This includes recruiting, interviewing, and placing new volunteers, as well as coordinating their attendance of orientation sessions. 
• The role is pivotal in maintaining detailed volunteer records, including personal information, scheduling, health records, and awards. 
• The Program Manager also ensures accurate tracking and reporting of volunteer hours, coordinates special assignments, and supports volunteer retention efforts. 
• The Program Manager is also responsible for the growth and development of the volunteer services program.  
• In addition to volunteer management, the Program Manager contributes to the creative development of Volunteer Services programs and events, and conducts information and outreach sessions for prospective volunteers. 
• The position also involves supporting mission education and formation initiatives by coordinating ministry leadership programs, managing participant registration and rosters, and facilitating ongoing learning and development opportunities through in-person and online sessions and assisting with Chapel Operations.
• This dual role enhances the overall mission of the organization by integrating volunteer services with leadership development and mission formation activities.

Qualifications

Minimum: 

• Minimum of five (5) years experience in a health care or educational setting required.
• Experience in development of Volunteer Services programs.
• Bachelor's Degree, or equivalent education and experience required.

Preferred: 

• Bachelor's degree preferred