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Justice Ombudsman

Commonwealth of Kentucky
Frankfort, KY Full Time
POSTED ON 5/9/2024 CLOSED ON 6/7/2024

What are the responsibilities and job description for the Justice Ombudsman position at Commonwealth of Kentucky?

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6/3/2023 (8:00 PM EDT)
23-04553
Justice Ombudsman
Pay Grade
15
Salary
$44,664.00
Employment Type
EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK
Hiring Agency
Justice & Public Safety Cabinet | Department of Corrections
Location
275 E Main St
Frankfort KY 40601 USA
Description
The Kentucky Department of Corrections is a multi-faceted agency that is responsible for the oversight of offenders of the Commonwealth. While striving to hold Offenders accountable for their actions, the Department creates opportunities for sentenced, committed, probated, or detained offenders to develop social and career skills that will equip them for re-entry into their communities as productive and responsible citizens.

The Kentucky Department of Corrections seeks to oversee offenders in the appropriate Custody status. We aspire to be a premier team of professionals committed to providing life-changing services resulting in the positive transformation of Offenders and to Protect the Public at large.

For more information about the Department of Corrections please visit our website.

This is a highly responsible position in the Justice and Public Safety Cabinet. The employee is expected to perform all duties to the best of their ability, act in a responsible manner at all times, demonstrate leadership qualities, and treat all staff, offenders, the Public and all persons with respect.

This is a demanding position that requires maturity, reliability, and self-discipline. Career growth and advancement are encouraged through The Kentucky Department of Corrections is a multi-faceted agency that serves provides oversight of Adult Offenders.

Responsibilities include, but are not limited to, the following:
  • Provides assistance to the public and persons receiving agency services and investigates complaints where warranted.
  • Receives inquiries and provides information, written and oral, to citizens, government agencies, and clients and their attorneys.
  • Coordinates information releases with agency legal counsel.
  • Maintains an inquiry log for the Department.
  • Responsible for forwarding inquiries to the appropriate Divisions and offices for responses.
  • Reviews and analyzes grievances appealed to the Commissioner from inmates, and drafts initial responses for the Deputy Commissioner of Adult Institutions and the Commissioner.
  • Reviews and analyzes grievances filed by Offender in Adult Prisons as to ensure policy is being followed and looks at the grievances with an unbiased eye to formulate a response.
  • Does research where necessary.
  • Responsible for maintain a grievance log on appeals to the Commissioner and responsible for maintaining grievances for a set time period.
  • Completes and files reports as required per policies/procedures.
  • Compiles Annual and Monthly Grievance reports for the Commissioner.
  • Attends meetings and trainings as required.
  • Travel may be required.
  • Responsible for conducting at a minimum an annual training with all Grievance coordinators and individual training for coordinators where warranted.
Minimum Requirements
EDUCATION: Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS: Five years of professional experience in administering juvenile justice, human services, or correctional programs.

Substitute EDUCATION for EXPERIENCE: A master's degree will substitute for up to two years of the required experience on a year-for-year basis.

Substitute EXPERIENCE for EDUCATION: NONE

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Work is performed in an office setting. May be required to enter juvenile/adult facilities to conduct investigations.
Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact John Dunn at John.Dunn@ky.gov
An Equal Opportunity Employer M/F/D
Justice Program Administrator (Part-Time)
kypersonnelcabinet -
Frankfort, KY
Justice Program Administrator (Part-Time)
Commonwealth of Kentucky -
Frankfort, KY

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