Pod Coordinator

• Schedule appointments and make referrals.
• Communicate and document provider’s orders as appropriate.
• Access and update patient information in IRIS
• Prepare, update and document in medical records.
• Educate patients and distribute health information.
• Notify patients of lab results
• Notify patient of radiology results
• Notify patients of appointments
• Clearing off of providers desktops for referrals, lab and radiology notification.
• Schedule referrals to specialty providers or Iowa cares and fax appropriate information
• Schedule testing and fax appropriate information
• Answer phone calls for referral, lab and radiology questions
• Return voicemail messages
• Complete prior authorization forms for medications and testing
• Cross reference labs requests with lab reports
• Send reportable disease forms to the state when needed
• BCCEDP, return paperwork to office
• Follow up on missed mammograms and abnormal paps
• Follow up on referral appointments and track in referral log
Other duties and projects as assigned.

• Education, Training, and Skills

• High School Diploma or GED.
• Medical Experience preferred.

• 
  Experience and Knowledge

• Clinical office experience preferred.
• Ability to complete competency assessment.
• Must have ability to handle confidential information on a need-to-know basis as defined by CHC.

• 
  Initiative and judgment
• Working Conditions and Environment

• Requires the ability to work without direct supervision. The work is in a field where only general methods or policies are defined.
Initiates and acknowledges the need to develop, revise, update and change all applicable policies and procedures to Medical Clinic Manager.

• Required to communicate verbally with physicians, patients, families, caregivers and the Healthcare Team.
• Successful performance of the essential functions of the position requires the following physical abilities:
• Required to be able to write legibly and to read printed or handwritten materials.
• Ability to communicate and respond effectively.
• Required to stand for long periods of time.
• Required reaching with hands and arms.
• May need to appropriately respond to meet the urgent or emergent needs of the patient.
• Occasionally may need to crouch, kneel, stoop or bend.
• Required to assist with lifting, transferring or repositioning patients, supplies or equipment.
• May need to lift or assist with lifting or moving >40 pounds.
• Requires visual acuity to perform required tasks.
• Requires manual dexterity to set up, test, attach and control the functions of various items or medical equipment utilized for patient care and monitoring.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required.