What are the responsibilities and job description for the Patient Services Representative position at Community Health Centers of Burlington?
JOIN OUR TEAM AND MAKE A DIFFERENCE!
The Community Health Centers is known throughout Vermont for providing compassionate, affordable, quality health care to all who need it regardless of financial status or life circumstance.
We are currently seeking customer-centric and dedicated Patient Services Representatives to join our team at Good Health in South Burlington!
The Patient Services Representative is the face of the Community Health Centers. This role is responsible for courteously, accurately and expeditiously checking patients in and out for appointments, scheduling new appointments and providing excellent in-person customer service.
Basic Qualifications
- High School Diploma or GED
- Some experience in a related field or medical office environment
Knowledge, Skills and Ability
- High-level customer service skills including ability to maintain an even tone in the face of conflict.
- Good computer skills including accurate data entry and the ability to use Microsoft Office products including Word, Excel and Outlook as well as electronic scheduling systems.
- Ability to convey detailed information clearly, ensuring others understand
- Ability to self-motivate, attend to and retain detail, and prioritize/re-prioritize with minimum supervision.
- Ability to handle a fast-paced and changing environment
- Willingness to cover satellite clinics and a variety of shifts as needed.
- Excellent Medical, Dental and Vision coverage
- $600 annual wellness reimbursement! (We'll pay you for being active!)
- Optional month stipend for those with other health insurance
- Flexible Spending Accounts
- Comprehensive Life and Disability Insurance benefits
- 401(k) Retirement Plan (Employer contribution of 3% of your annual salary after 1 year of service regardless of personal contributions)
- Continuing Education funds for licensed applicable roles
- Generous Accrued CTO
- Employee Assistance Program available to all household members offering FREE short-term counseling sessions and a variety of resources
- A growing list of local discounts and perks including The Edge Sports and Fitness, Lenny's Shoe and Apparel, other retail discounts, and more!
Salary : $600
