What are the responsibilities and job description for the Project Manager position at Community Health Centers of Burlington?
Project Manager is responsible for planning, coordinating, and leading various specialized programs and projects while supporting senior leaders. This role combines detailed administrative and operational tasks with strategic oversight and leadership. Responsibilities include budget preparation coordination, liaising with other project coordinators for smooth project operations; and leading functional and cross-functional improvement programs. The position ensures project goals are met by defining program intents, developing goals and deliverables, and tracking/reporting progress.
. BASIC QUALIFICATIONS
Education & Experience:
- Bachelor's degree in health care administration, public administration or related health or management field is required, or five years of progressive health care administration experience.
- Demonstrated experience in project management- PMP Certification highly desired.
Knowledge, Skills & Abilities:
- High level of proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook, etc.) required
- Strong written and verbal communication and excellent presentation skills
- Self-motivated and capable of managing multiple projects at various stages with simultaneous or competing deadlines
- Proven success working with all levels of management
- Strong attention to deadlines and budgetary guidelines
- Proven experience developing in-house platforms for internal processes
- Experience coaching and educating project teams to strengthen team members’ capabilities and skill sets.
- Highly capable of defining, deploying, and utilizing a clear escalation plan/path, as required by each project
Licensure, Certification, or Other Requirements:
Valid VT Driver’s License- May require traveling to different locations with short/no-notice
ESSENTIAL DUTIES (see Section
Planning
- Plans, coordinates, and participates in the implementation of activities including, but not limited to seminars, conferences, workshops, fairs, and other related programs.
- Plans, coordinates, and administers activities of assigned programs to include developing, implementing, and supervising related procedures, processes, services, and systems.
Collaboration and Coordination
- Collaborates with partners to maintain updated and synchronized project plans, ensuring alignment with organizational strategies.
- Collaborate with the CEO, CFO and Directors to ensure appropriate budgeting and use of funds for each project.
- Proactively identifies potential issues, collaborates with leaders on mitigation strategies, and tracks project milestones for successful delivery.
- Coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with team members from various functional departments
- In collaboration with the executive team, delegate tasks on projects to employees best positioned to complete them and/or liaise with subject matter experts in all stages on project planning and implementation
- Coordinates and/or participates in a variety of public or agency-facing activities, including the preparation and planned release of documents, reports, meeting agendas, and meeting notes, and responds to inquiries.
Organizing and Leading
- Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
- Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure the team’s adherence to project requirements
- Establish and maintain processes to manage scope over the project lifecycle, setting project quality and performance standards and assessing and managing risk within and across multiple projects
- Develop and maintain positive partnerships with internal and external stakeholders, including third-party vendors and contractors
- Monitor and assign resources appropriately to streamline project efficiency and maximize deliverable outputs
- Leads project meetings, distributes comprehensive meeting minutes, and diligently tracks action items to drive project efficiency.
- Oversees all aspects of projects. Tracks milestones and anticipates deadlines, assign responsibilities, and monitor and summarize progress of project.
Measuring Progress and Outcomes
- Monitors project progress using internal tools, providing clear and concise status reports to management and stakeholders.
- Provides project management for project activities to ensure that the project is completed in scope, on schedule, within budget.
- Assists in program/project portfolio management to ensure project prioritization, project proposals, and project executions are successful.
- Monitors and evaluates program effectiveness by investigating trends, recommending improvements, and implementing modifications to enhance overall program success.
Reporting and Communication
- Demonstrates strong communication skills, managing interactions with stakeholders, internal departments, and external partners, ensuring consistent and clear project communication.
- Report project outcomes and/or risks to the appropriate management channels as needed; escalating issues as necessary based on project work plans
- Prepares reports and conducts preliminary analyses setting forth progress and adverse trends.
- Maintains files and records pertaining to various clinical locations and the hospital such as licenses to conduct business, city, county, and state permits, and may prepare reports to requesting agencies.
- Advises stakeholder as to the status of current activities and additional or expanded program requirements. Makes recommendations for solutions to problems identified.
- Serves as a key point of contact for communication between the administrative team, executives, and various stakeholders. Fosters strong relationships with internal and external contacts to efficiently manage scheduling and address spontaneous inquiries or requests.
Training Others
- Trains staff on designated project management tool and develops and trains staff on standardized project management methods and skills.
- Performing quality control on the project throughout development to maintain the standards expected
- Adjusting schedules and targets on the project as needs or financing for the project change
- Performs other related and incidental duties as assigned or needed.
NON-ESSENTIAL DUTIES
Other projects as assigned
PHYSICAL DEMANDS AND WORKING CONDITIONS (see section VIII):
OTHER REQUIREMENTS:
Relationships: All CHCB employees must maintain professional and effective working relationships with patients, staff and the public.
Customer Service: All CHCB employees must provide high quality customer service to both internal customers (fellow employees), and external customers (patients and business associates) on a consistent basis.
Confidentiality: All CHCB employees must protect the confidentiality of all patients, patient care, staff/personnel information, business and proprietary information, and financial information. Employees must read and acknowledge receipt of CHCB’s Confidentiality Policy.
Compliance: Employees must complete required trainings and adhere to the Code of Conduct, and policies in the Employee Handbook. Employees must read and acknowledge receipt of CHCB’s Code of Conduct and Employee Handbook.