Administrative Assistant - Addiction Residential Treatment Center

Job Description

Job Title: Administrative Staff – Clinically Managed Low-Intensity Residential Services
Reports To: Chief Operating Officer

Position Overview:

The Administrative Staff provides critical operational support to the Clinically Managed Low-Intensity Residential Services program. This position is responsible for managing scheduling, maintaining client records, and performing general office duties to ensure the program operates efficiently and effectively.

Duties and Responsibilities:

Scheduling and Coordination:

• Maintain staff and program schedules, ensuring proper coverage and timely communication of changes.
• Coordinate client appointments, meetings, and events.
• Support the Chief Operating Officer in managing calendars and scheduling priorities.

Client Records Management:

• Accurately manage, update, and organize client records in compliance with regulatory standards and organizational policies.
• Ensure the confidentiality and security of sensitive client information, adhering to HIPAA guidelines.
• Assist with data entry, report preparation, and audits as required.

Office Management:

• Handle general office duties, including answering phones, managing correspondence, and ordering supplies.
• Serve as the first point of contact for clients, visitors, and external partners, providing excellent customer service.
• Maintain an organized, efficient workspace conducive to staff productivity and client care.

Compliance and Reporting:

• Assist with compliance tasks, including documentation reviews and updates.
• Support the Chief Operating Officer in preparing reports, presentations, and other administrative deliverables.
• Participate in staff training and meetings to stay informed about program requirements and updates.

Minimum Knowledge, Skills, and Abilities, Experience, or Professional Qualifications:

Education and Certification:

• High school diploma or equivalent required; associate degree in business administration, healthcare, or a related field preferred.

Experience:

• Minimum of one (2) year of experience in administrative roles, preferably in a healthcare or behavioral health setting.
• Familiarity with scheduling software, electronic health records (EHR), and office management tools.

Skills and Abilities:

• Strong organizational and time-management skills with the ability to prioritize multiple tasks.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and collaboratively in a team-oriented environment.

Competencies:

• High attention to detail and accuracy in data management and documentation.
• Knowledge of HIPAA and confidentiality standards.
• Demonstrated ability to handle sensitive information with discretion and professionalism.

Preferred Qualifications:

• Experience in a residential or addiction treatment setting.
• Familiarity with CARF accreditation standards and compliance requirements.

Community Intervention Healthcare Services is an Equal Opportunity Employer

Job Type: Full-time

Pay: Up to $30,781.00 per year

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• administrative role in a behavioral health setting: 2 years (Required)

Ability to Commute:

• Chester, VA 23831 (Required)

Work Location: In person

Salary : $30,781