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Membership Growth Outreach Specialist

Community Medical Group
Miami, FL Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 3/31/2025

Opportunities available for Membership Growth Specialists to join our Community Medical Group family!

At Community Medical Group, we are committed to finding the best talent and developing them into leaders. Joining our team means you will be part of a group dedicated to providing the best and highest quality of patient care and excellent customer service. We take pride in making a difference in the lives of our patients and their families.

In addition to our competitive pay, we also offer:

  • 17 PTO Days
  • 11 paid Holidays
  • 1 Floating Holiday
  • United Healthcare for our health, dental, and vison plans
  • 401k
  • Company paid Life Insurance
  • An engaging work environment
  • Growth opportunities plus so much more!

Position Details :

The Membership Growth Specialist is an in-house healthcare sales representative who is responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to Community Medical Group. The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth.

Duties and Responsibilities:

1. Begins to nurture, build, and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.

2. Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the CMG value proposition.

3. Start planning, coordinating, and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).

4. Start cultivating strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers, and related community providers to keep Community Medical Group as their top provider choice for senior healthcare when referring patients to a primary care physician.

5. Partners with community officials, businesses, and senior outreach programs to develop initiatives that will appropriately drive new patient growth.

6. Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers, and the senior community to delivers solutions on immediate customer requests. Oversees vendors as related to event planning and negotiating contracts with venues where events are taking place.

7. Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to CMG.

8. Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.

9. Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.

10. Performs other related duties as assigned.

What do we need from you?

  • Medicare Sales experience
  • Medicare Advantage experience (preferred)
  • Go getter and resourceful attitude

Qualifications

Education/Experience:

1. High School Diploma or GED required.

2. A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage

3. A minimum of 2 years of business-to-business experience or equivalent management experience preferred

4. Relevant sales experience with establishing and maintaining relationships with business/vendor partners

5. Experience in tele sales to input sales data into a computer while on the telephone with a customer

Passion| Service | Integrity | Accountability

#CMGProud www.communitymedicalgroup.com

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Application Question(s):

  • This position will require the ability to travel to various areas. Can you commute freely between Miami Dade County and Broward County as needed?

Experience:

  • Insurance sales: 2 years (Required)
  • Medicare Insurance sales: 2 years (Required)

Language:

  • English (Required)
  • Spanish (Required)

Location:

  • Miami, FL (Preferred)

Willingness to travel:

  • 75% (Required)

Work Location: On the road

Salary : $45,000

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