What are the responsibilities and job description for the Housing Case Manager position at Community Service Council of Greater Tulsa?
Are you passionate about making a meaningful impact in the lives of homeless veterans? Consider joining our team!
About Us: Oklahoma Veterans United is built on an 80 year legacy of bringing our community together to research, plan, coordinate action, and assess progress to address some of Oklahoma’s most critical social service, health, education, and civic challenges. Over the past year, our organization has made strategic decisions to adapt to evolving needs and ensure our continued impact. With a fast and ever-changing landscape of nonprofits and funders, we strategically shifted our focus to solely concentrate on the Veteran community in the state of Oklahoma.
In 2024, we officially transitioned from Community Service Council to Oklahoma Veterans United (OKVU). Our organizational focal points are housing services, suicide prevention resources, and employment opportunities for Veterans through key initiatives such as Supportive Services for Veteran Families (SSVF), Staff Sergeant Parker Fox Suicide Prevention Grant Program (SSG FOX SPGP), Veteran Employer Network, Right Face, and more.
Our Housing Case Managers play a critical role by working with veterans and their families to obtain services and resources to assist with housing stabilization by offering support in obtaining permanent and affordable housing. This includes providing comprehensive care and support to participants, including needs assessments, monitoring, providing case management for each participant, and continually advocating with other service providers.
Essential Duties & Responsibilities:
Housing Navigation
- Conducts housing-related client intake and assessment, connecting clients to needed services and advocating for clients with providers as required.
- Research private market landlord availability and supportive housing options, developing relationships with area landlords.
- Assists clients with the housing search process.
- Advocates for clients with landlords and assist with paperwork as needed.
- Provides tenancy support, including tenant education, post-placement conflict resolution and mediation if needed.
Case Management
- Provides case management and on-going support through the housing assessment phase as well as after housing is established.
- Provides follow-up and aftercare services.
- Attend mandatory weekly team meetings and training as directed.
- Complete required documentation per program directives.
Education & Experience:
- High School Diploma or equivalent.
- Minimum of two (2) years of professional related experience.
Required Skills/Abilities:
- Extensive knowledge of housing market for area served along with a working knowledge of housing discrimination laws, landlord and tenant responsibilities, housing rights, and immigration law.
- Ability to develop rapport with clients from various backgrounds.
- Knowledge of community referral sources.
- Understanding of available substance abuse and mental health treatment options in the community serviced.
- Excellent verbal and written communication skills.
- Ability to work independently, as well as within a team environment.
- Ability to communicate clearly and effectively, both verbally and in writing.
- Excellent computer skills.
Oklahoma Veterans United is an equal opportunity employer.
Job Type: Full-time
Pay: Up to $51,500.00 per year
Benefits:
- 401(k)
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $51,500