Non-Clinical Case Manager

Company Description

Compass Government Solutions, LLC is looking for a Non-Clinical Case Manager to provide services for the Wyoming Army National Guard. In preparation to bid on this contract, we are seeking qualified candidates willing to be included in our proposal as interested and skilled individuals.

Non-Clinical Case Manager must focus on achieving and exceeding national medical readiness standards. This professional provides expert non-clinical case management for the Wyoming Army National Guard.

Location:
Raper Armory,
5410 Bishop Blvd
Cheyenne, WY 82009

Hours
This is a 44/36 hr. weekly schedule

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Job Description

• Perform data entry into MHS-Genesis, MODS, MEDCHART, PRT, DenClass, and other WYARNG-specific databases as required to track and manage Soldiers’ medical readiness.
• Scan, file, and track both digital and hard-copy Soldier Treatment Records (STR) ensuring proper documentation management.
• Initiate, document, and follow up on Soldier profiling actions and treatment requirements, ensuring all steps are accurately recorded.
• Log all contacts (email, telephone, or in-person) with Soldiers, their cases, or their unit administrative support into eCase or other relevant systems.
• Initiate, process, and track all medical board cases, including MED, NDR-PEB, and MAR2.
• Attend PHA (Periodic Health Assessment) events as determined by the needs of WYARNG and unit requirements.
• Ensure Soldiers referred by providers for specific medical tests or requirements are tracked and managed according to provider orders.
• Communicate with Soldiers and medical/dental offices to obtain documentation and coordinate treatment plan reviews.
• Support Soldiers in achieving medical readiness (MRC 1 or 2) by tracking appointments, communicating with their unit to ensure attendance, and following up on required documentation.
• Review and track abnormal health assessment lab results, contacting Soldiers and their units to follow up and coordinate further testing when needed.
• Document all actions related to a Soldier’s case in eCase within one business day, including appointment updates, lab results, or other actions.
• Ensure adherence to applicable regulations and policies, such as AR 40-58, AR 40-66, AR 40-400, AR 40-501, AR 40-502, AR 600-8-4, AR 25-50, and WYARNG-specific instructions or SOPs.
• Coordinate care for Soldiers with Line of Duty (LOD) and non-LOD injuries or illnesses to minimize the time they are in a non-deployable status.
• Maintain Soldier medical records in accordance with AR 40-66, HIPAA, and other applicable privacy guidelines, ensuring records are complete and accurate.
• Track and ensure the appropriate MRC status for Soldiers is reflected in the systems, including MEDPROS and eCase.
• Retrieve and prepare Soldier records for medical board packets, pre-deployment readiness events, and case reviews.
• Monitor and track Soldier medical and dental appointments, coordinating with Soldiers and units to ensure timely attendance.
• Validate and manage Soldier treatment plans and STR in eCase, ensuring accurate and up-to-date documentation of care.
• The contractor will be required to work one weekend per month (Saturday and Sunday), with service hours ranging from 6 AM  to 10:00 PM.  The government will provide a 30-day advance schedule for these weekends  Periodic Health Assessments (PHAs) at the primary location of Raper Armory in Cheyenne, WY.

Qualifications

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred in healthcare administration, nursing, or related field).
• At least 2 years of experience in non-clinical case management, medical record management, or a related field.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication skills, both written and verbal, with a keen attention to detail.
• Ability to work independently and as part of a team to ensure Soldiers’ medical readiness and proper case management.

Additional Information

Some of the benefits offered to our full-time employees include:

• Competitive Salary 
• Accrued paid time off 
• Paid Federal Holidays 
• Health and Wellness benefit to help cover medical costs 
• Dental and Vision Plans 
• 401k Plan

EOE AA M/F/Vet/Disability