What are the responsibilities and job description for the Service Representative position at Competition Auto Group?
Company Overview
We are a leading automotive group, dedicated to providing exceptional service to our customers. Our team is passionate about delivering outstanding results and exceeding expectations.
About the Role
This is an exciting opportunity to join our team as a Service Representative, where you will play a critical role in handling customer inquiries, scheduling appointments, and resolving issues in a timely manner.
Key Responsibilities
- Respond to customer calls and emails, providing prompt and professional assistance
- Schedule vehicle service appointments and answer questions regarding vehicle service-related issues
- Utilize dealership-specific software to manage customer interactions and workflow
Requirements
- Previous experience in customer-facing roles or call centers
- Strong computer skills and ability to learn new systems quickly
- Excellent communication and problem-solving skills
Benefits
- Medical and dental insurance
- 401(k) plan with company match
- Growth opportunities for career development
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