What are the responsibilities and job description for the Customer Service Representative position at Complete Office of Wisconsin, Inc.?
Complete Office is looking for a dedicated, reliable and enthusiastic Customer Service /Sales Support Specialist to join our team.
Complete Office of Wisconsin is a distributor of business products (office supplies, janitorial and breakroom products, paper products, custom printing and stamps, safety supplies, and furniture). Our continual reinvestment in local personnel allows Complete Office a unique ability to assist our customers by providing a “high-touch” service offering.
Responsibilities:
· Perform all customer service duties to include answering customer service inquiries via email, fax and telephone regarding account status, product information and price information
· Respond to customer questions in an expeditious and tactful manner
· Understand customers’ needs and recommend office products to them
· Other duties as assigned.
Requirements:
· Strong organization and conflict resolution skills, attention to detail
· Knowledge of internet software, vendor websites, order processing systems and database software
· Excellent computer and communication skills
· Excellent customer service and interpersonal skills
· Strong work ethic, positive attitude
· Ability to work in a fast-paced environment with ongoing deadlines
· Ability to work effectively within a team environment
· Prior office products industry experience is a plus
This position includes a competitive salary and benefits package, including medical, dental, vision and life insurance, paid holidays, paid time off, 401k plan with generous company match and a casual work environment.
We look forward to hearing from you!
Please include resume and salary requirements.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17
