Position Summary
The Human Resource Assistant will perform administrative tasks and services to support effective and efficient operations of CIP Group's HR Services and Payroll Services divisions.
Requirements
The essential functions include, but are not limited to the following :
- Client-Facing HR Support :
Serve as a point of contact for multiple client companies, addressing inquiries and ensuring consistent service delivery.
Provide support during client meetings, ensuring that HR services are aligned with client needs and expectations.Employee Relations :Assist in responding to employee inquiries regarding HR policies, employee benefits, and other HR-related matters for client companies.
Support in resolving Tier 1 employee issues, escalating complex matters to senior HR staff as needed.Onboarding and Compliance :Facilitate the onboarding process for new hires, ensuring all necessary documentation is completed and introducing new employees to company culture and policies.
Manage I-9 Documentation and W4 collection for clients utilizing CIP's joint payroll and HR solutionHR Administration :Maintain and update employee records in the HRIS system, ensuring accuracy and confidentiality across multiple client companies.
Track and document compliance with mandatory training and certifications, such as safety training and professional licensure, for all client employees.Assist in the administration of employee benefits, compensation, and leave programs for client companies.General Support :Provide general administrative support to the HR team, including scheduling meetings, preparing reports, and organizing HR-related events for client companies.
Perform other duties as assigned by Senior Managing Director of HRSkills and Abilities :
Excellent verbal and written communication skillsExcellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.Excellent organizational skills and attention to detail.Proficient with Microsoft Office Suite or related software.Proficient with or the ability to quickly learn human resource information system (HRIS), and similar computer applications.Experience in identifying and supporting process improvement and / or project management, with a focus on human resources related projects.Experience with human resources data and metrics reporting and analysisProven ability to multitask, manage competing projects, meet deadlines, and adapt to organizational change.Discretion in handling sensitive and confidential information
