What are the responsibilities and job description for the Desktop Support Technician position at Compucom Staffing?
Job Description
Job Description
Take your career to the next level with CompucomStaffing . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.
We are seeking an experienced Desktop Support Technician for a long-term opportunity onsite in Jenson Beach, FL. The candidate will provide operational support for our client's Desktop Support such as Microsoft Windows related activities, Microsoft Active Directory, LAN and WAN infrastructure activities, and handheld computing devices. This position is unique in that it is not only a highly technical position but also requires a high degree of customer focus and contact that ultimately generates high customer satisfaction. This position is responsible for identifying new issues and trends, determining the root cause of the issue, and quickly resolving them. This role is a 12-month contract opportunity with the possibility of extension.
Skills and Qualifications :
Bachelor's Degree or University Degree in Computer Science, Management Information Systems or equivalent experience is desired
Proficient desktop support skill and network technical skills dealing with :
MS Windows XP client operating system, Active Directory, and Microsoft Office Certifications in Microsoft, Networking, A , and / or Cisco desired
Outstanding customer service skills
Previous experience with handheld devices (such as iPhones)
LAN and WAN components knowledge
Workstation and laptop hardware components experience with Dell and Lenovo preferred
Capable of utilizing diagnostic tools to troubleshoot computer / network issues
Knowledge of Cisco switches, Cisco wireless access points, UPS, and routing technologies
Expertise in Microsoft Windows troubleshooting and configuration
Hands-on software troubleshooting experience
Experience working both independently and in a team oriented, collaborative environment
Ability to effectively prioritize and execute tasks in a high-pressure environment
Proven analytical and problem-solving abilities
Ability to work in an enterprise environment
25.00 - $27.00 per hour
We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.
- CompucomStaffing ™ Supports Equal Employment Opportunity
- CompucomStaffing ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Salary : $25 - $27
