What are the responsibilities and job description for the Computer (IT) Field and Telephone Support Technician position at COMPUtek Dental Systems?
Who we are: We are a well-established and reputable IT provider specific to the dental industry, headquartered in Fort Collins, Colorado, with locations and customers across the country. We are seeking to expand our team of outstanding technicians in the Fort Collins area and looking for a multi-faceted person to fill a hybrid position. In this position, each day will likely be different so if you are the type of person that wants diversity in your day, this might be the position for you!
The role for this person will include the following:
- Assist our build team in assembling servers and computers from the ground up.
- Provide telephone (IT) support to our customers.
- Call our customers to schedule onsite visits for our technicians.
- Work on small projects as assigned.
We are looking for someone:
- With experience and can be efficient in building computers from the ground up including hardware and software with the idea in mind that quality is extremely important! If you can take an empty case and build a computer from that, this might be the job for you!
- Some experience and who is comfortable in providing technical support over the telephone with issues dealing with servers, computers, printers, firewalls, connectivity issues, setting up VPN’s, etc.
- That is very personable and customer service focused, who can build and nurture relationships over the telephone with excellent reporting, follow through, and time management skills.
- Who is very versatile and can change focus quickly and move from task to task.
If this is you, please send a resume to us!
Our company is very supportive of families, and we are very supportive of our employees from the top down!
The beginning pay range for this position is $20-23 per hour with a review after 90-120 days.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule: Monday to Friday
Work Location: In person
Salary : $20 - $23