Desktop Support Specialist

We are looking for an Desktop Support Specialist.* This position will be On-site in the Beaverton, Oregon area. *This is a long-term assignment.

Position might require person to go to Camas , Wa. office 1/2x a week also..

Position is Sunday through Thursday, first shift

The individual should be able to perform tasks as directed, with minimal supervision. This individual will also be responsible for the
installation and troubleshooting of desktops/laptops/tablets/mobile devices, network switches, automation systems in the fab and other duties such as network support, printer support and helpdesk support as needed.

What You’ll Do

· Install, Configure and administer windows operating systems.Install and assist in configuring network switches.

· Responsible for maintaining the configuration and integrity of systems as per ADI policy.

· Responsible for maintaining system uptime inside the fab and respond to fab-support events as quickly as possible.

· Responsible for installing/supporting the client applications and customer support.

· Responsible for keeping the systems UpToDate with patches and other fireware/bios needs.

· Should be able to work on multiple projects under minimal supervision or guidance.

· Must be able to provide 1st/2nd tier support for most helpdesk related issues.

· Should be willing to perform other duties as assigned.

· Create/Maintain documentation for established support procedures and processes.

· Good team player and should be able to work in 24 x 7 mfg. environment and should be
ready to work in day/night shifts.

What You'll Need

· 2 years experience in a similar support role preferably in a high availability, 24 x 7 production environment.

· Excellent knowledge and experience with building laptops/desktop PCs, creating/configuring standard install images

· Experience in installing/supporting network switches

· Knowledge on supported systems like printers, network interfaces, windows 7/10 OS, phones (android/windows), tablets and other mobile computers.

· General understanding of networking (TCP/IP, DNS, DHCP, performance monitoring)

· Experience with any system monitoring tools like Solarwinds, Nagios is a plus

· Good knowledge on Microsoft Office tools, PC Imaging/backup software

Physical Demands

· Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

· Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

· Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Beaverton, OR: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $26