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Senior Data and Analytics Strategy Consultant

Concentrix CVG Customer Management Group Inc.
TX, TX Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/28/2025

Job Title:

Senior Data and Analytics Strategy Consultant

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Concentrix Catalyst is seeking a Senior Consultant that is part of our Data and Analytics Consulting team. This position provides critical functions in the team, with a focus on analytics strategy and road mapping, readiness assessments, governance, compliance, organization, culture, and ethics. The right candidate will be successful if they have a growth mindset accompanied with the ability to rapidly synthesize data, understand and interpret customers digital assets, make recommendations, and present insights.

Responsibilities & Duties:

· Collaborate closely with clients and internal teams to define a clear, data-driven vision aligned with business strategies. This involves consulting on complex data initiatives and providing technical leadership as a subject matter expert.

· Develop and implement data governance strategies that address security, privacy, and compliance needs, while also facilitating data literacy and promoting a data-driven culture within client organizations.

· Leverage expertise in business, technology, and data to craft and execute data strategies that focus on optimizing people, processes, and technology. Create actionable, evolutionary roadmaps to maximize data and AI value.

· Guide technical and non-technical teams, fostering collaboration to design and recommend scalable data architecture solutions. This includes a strong delivery lead role, with an emphasis on Data Platform expertise.

· Analyze & synthesize insights from surveys, interviews, and workshops, consolidate findings, process mapping, and construct a business facing narrative of results.

· Be able to analyze and reverse engineer digital assets including BI reports, data structures, ETLs, Access databases and Excel files for the purposes of informing recommendations for go forward data strategies.

· Understand business concepts and performance management strategies. Be able to quickly understand what KPIs and data strategies are most relevant to our clients, who span all business verticals.

· Estimate scope, duration, and cost of data, BI, and AI initiatives.

· Contribute to thought leadership in data strategy and governance. Create differentiated assets and enable capability building within the field, growing the next generation of data strategists.

Qualifications:

· Strong foundation in developing and executing data strategies that align with business objectives, with a proven track record of engaging broad group of stakeholders, including C-level.

· Solid experience in data governance, privacy, security practices, and compliance regulations, along with expertise in large-scale data architecture and migration strategies.

· Proficient in designing and implementing data solutions using Domain-Driven Design principles, experienced with big data architecture across various cloud platforms.

· Excellent problem-solving, communication, and interpersonal skills, capable of managing relationships at all organizational levels and across various business verticals.

· Education in Business Administration, Computer Science, Information Technology, or a related field. An advanced degree (MBA or equivalent) is preferred.

· Onshore required.

Professional Skills:

· Resilient and adaptable in ambiguous situations, with a strong consulting, sales, and leadership orientation.

· Skilled in stakeholder management, capable of liaising effectively between clients and internal teams, building trust and fostering strong partnerships.

· Demonstrated ability to coach, mentor, and motivate, with a passion for technical excellence and continuous learning.

Salary Range:

The base salary range for this position is $131,699 - $197,548 , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The position will be posted until 3/15/2025

#LI-Remote 

#ConcentrixCatalyst

Location:

USA, TX, Work-at-Home

Language Requirements:

Time Type:

Full time


Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English

Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

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