What are the responsibilities and job description for the Program Manager – FAA Infrastructure & Operations Services Support position at CONCEPT SOLUTIONS LLC?
Description
Concept Solutions, LLC (CS) is seeking a Program Manager to lead a high-visibility, large-scale Infrastructure & Operations Services Support contract supporting the Federal Aviation Administration (FAA) Office of Information Technology (AIT). This role requires strategic leadership, contract management, and oversight of multiple technical and administrative teams responsible for mission-critical IT operations across the FAA’s enterprise infrastructure. This position is contingent upon contract award.
The selected individual will oversee contract execution, ensure service delivery excellence, and provide programmatic and technical leadership for a diverse portfolio of IT operations, cloud services, data center management, network services, and enterprise application support. This position requires a strong understanding of FAA IT environments and the ability to navigate complex operational challenges while driving continuous improvement and innovation. Location: Reston, VA (Hybrid/Onsite at FAA Locations as Required)
Key Responsibilities
• Provide strategic leadership and direction to a multidisciplinary team responsible for IT infrastructure and operations, ensuring alignment with FAA objectives and performance goals.
• Manage all contract functions, including program and task order management, financial oversight, staffing, risk management, and quality assurance.
• Serve as the primary point of contact with FAA stakeholders, ensuring transparent communication and proactive issue resolution.
• Oversee and ensure compliance with FAA and federal IT policies, regulations, and security standards.
• Develop and implement process improvements, automation strategies, and innovative solutions to enhance IT service delivery.
• Lead monthly, quarterly, and annual program management reviews and reporting, ensuring alignment with FAA performance expectations.
• Drive contract transition and change management, coordinating with FAA leadership and subcontractors to ensure seamless integration and execution.
• Monitor contract staff performance, addressing any performance issues and ensuring a high level of service delivery.
Salary: $170K to $190K
This is not, however, a guarantee of compensation or salary. Salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Requirements
Required Qualifications
• Bachelor’s degree in Information Technology, Business, or a related field.
• 10 years of relevant experience in IT program management, contract management, or federal IT services, with a strong background in managing complex IT infrastructure and operations contracts.
• Experience leading large-scale IT programs with geographically distributed teams.
• Demonstrated expertise in FAA IT environments, federal IT service delivery, cloud operations, data center management, and network operations.
• Strong financial and risk management experience, including tracking budgets, forecasting, and cost control.
• PMP certification (preferred) or equivalent experience managing government IT contracts under ITIL, Agile, or SAFe methodologies.
• Experience working within a CMMI-DEV Maturity Level 3 or higher framework is a plus.
Company Profile:
Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.
For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.
Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:
- Over two decades of experience across over $300 million in contract awards supporting critical FAA programs
- Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies
- Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations
At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.
Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.
Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.
Salary : $170,000 - $190,000
